Full-Time: Business Office Manager

Join Saint Thomas Hospital for Specialty Surgery's outstanding team!

As a leader in spinal and joint replacement surgery, we are proud of what we’ve achieved, and we believe that it’s our employees who have made that success possible. We strive to take good care of our employees, and we are always looking for exceptional talent. If you’re looking for an opportunity to be part of an extraordinary team, please consider Saint Thomas Hospital for Specialty Surgery. We would love for you to join us!

· Culture: Family oriented, collaborative efforts, open door policy

· Quality Care: One of the only hospitals in Nashville with a Five-Star Rating from the Centers for Medicare & Medicaid Services, Top 5% in the U.S. for spinal surgery, numerous Healthgrades awards for spinal and joint replacement surgery

· Benefits : Health, dental, vision, disability, life insurance, PTO, 401K with company match, competitive compensation, Employee Assistance Program reimbursement for certification/licensure renewals

· Education: Tuition reimbursement, training/in-services

· Recognizing and listening to our employees: Good Catch awards, employee appreciation week, Employee Leadership Committee, Employee bonuses

Job Summary

Exercises general supervision over business office staff directing all areas of credit and collections of the Surgery Center. Plans, organizes and directs all aspects of the Business Office including the administration of all policies on accounting, insurance, internal controls, accounts payable, auditing of patient accounts, scheduling, admissions, medical records, and claims processing.

Job Responsibilities ****

• Directly supervises Scheduling, Registration, Insurance Verification, Accounts Receivable and Medical Records personnel.
• Supervises and coordinates the reimbursements of patient accounts through claims processing and POS collections.
• Leads and facilitates credit and collection policies. Identify and implement areas of improvement for collection of delinquent accounts.
• Reviews billing and collection patterns in collaboration with CBO.
• Gathers and analyzes information. Develops new procedures to improve the quality and quantity of work processed.
• Interprets and enforces third party payer rules and regulations, including Medicare requirements.

Benefits

· Health, Dental, Vision, disability, and life insurance

· Health Savings Account

· Flexible Spending Account

· Retirement plan with company match

· Tuition reimbursement

· 7 paid holidays

· Reimbursement for license renewals

· Paid Time Off

· Competitive compensation

· Employee Assistance Program

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Required Skills

Required Experience

• Bachelor’s degree in business or related business experience.
• Three years of management experience including three years in a health care organization.
• Additional appropriate education may be substituted for two years of fiscal management experience.
• Thorough understanding of the insurance industry.
• Knowledge of governmental regulations.
• Maintains a high level of proficiency in computer applications.
• Skills in exercising a high degree of initiative, judgment, discretion and decision-making to achieve organizational objectives.
• Skills in establishing and maintaining effective working relationships with patients, staff, and the general public.
• Ability to communicate clearly and effectively with all levels of management regarding fiscal policies.