Company Overview

EverLine Coatings and Services is a premier line painting and maintenance company that proudly has a location in Nashville. We provide high-quality line painting and pavement maintenance services for parking lots, parking garages, and warehouses. In addition to painting services, we offer asphalt seal coating, crack filling, and more.

Our success is a direct result of our dedicated team. Every employee at EverLine is committed to providing complete customer satisfaction in the delivery of our services. We work hard and have fun. Our teams are DRIVEN. Dedicated, Resourceful, Integrity-Focused, Value-Based, Excelling, and Nourishing.

Position Summary

The Business Operations Associate supports daily business operations by assisting with administrative, sales and marketing, compliance and safety, and operations responsibilities. The ideal candidate is organized, detail-oriented, professional, and comfortable working in a fast-paced service and construction environment. This role reports to the owner/operator.

Key Responsibilities

Administrative & Office Support

Monitor and respond to online inquiries

Maintain organized electronic filing systems

Ensure proper onboarding with customers, including W9 and COI submissions

Pre-screening of candidates, coordinating interviews with Operations Manager and Ownership

Preparing and executing new hire paperwork for onboarding new hires

Scheduling & Operations Coordination

Assist with scheduling site visits and customer appointments

Track job documentation, photos, and completion records

Review operations reports for missing data; retrieve data as needed from operations team

Sales & Marketing Support

Creating mail out list to target customers; sending out mailers

Sending follow up emails to target customers

Serve as a primary point of contact for customers regarding scheduling, invoicing, and general questions

Support sales efforts by tracking leads, proposals, and follow-ups in Hubspot or job management systems

Assist with estimations by taking measurements and line striping counts via Google Earth

Assist with proposals by preloading information in Proposify

Submit proposals to online bidding platforms such as BuildingConnect, PlanHub, and SmartBid

Site visits as needed

Represent EverLine at industry networking events as needed

Accounting & Recordkeeping

Assist with invoicing, billing, and accounts receivable tracking

Assist with accounts payable

Work with bookkeeper by answering questions on how to code transactions and providing monthly bank, credit card, and loan statements

Record payments and maintain accurate financial and job records

Support expense tracking for payroll reimbursements

Reviewing monthly P&L statements for accuracy and preparing monthly cash flow statements

Compliance & Safety Support

Maintain employee training records

Assist with tracking safety documentation, SDS records, and compliance requirements

Support preparation of documentation for audits, insurance, or regulatory reviews

Ensure compliance is maintained within vendor management systems such as Avetta, VendorSmart, and SAP.

Order and distribute PPE and uniforms for team members.

Qualifications

2+ years of experience in an administrative or customer service role preferred

Experience in construction, contracting, or service-based businesses is a plus

Proficiency in Microsoft Office (Word, Excel); experience with Google Workspace, QuickBooks, and CRM/job management software such as Hubspot and Airtable preferred

Experience with AI tools such as ChatGPT, particularly in an administrative setting

Strong organizational, time-management, and multitasking skills

Excellent verbal and written communication skills

Ability to handle confidential information with professionalism

Dependable, self-motivated, and able to work independently

Physical & Work Environment Requirements

Hybrid (mix of work from home and meetings at project sites and at our shop)

Ability to sit for extended periods and work at a computer

Occasional lifting (up to 25 lbs)

Schedule & Compensation

Full-time or part-time; part-time key responsibilities will be adjusted from what’s listed in job description and will be based on company needs and candidate experience

General office hours (Monday - Friday 8 a.m. - 5 p.m.) are expected, but flexibility is offered

Competitive hourly wage or salary, based on experience

Opportunities for advancement as the company grows

Flexible work from home options available.