Business Operations Coordinator

Agility Integration Corporation

Business Operations Coordinator

Ontario, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Training & development

    401(k) matching

    Bonus based on performance

    Company parties

    About Agility Integration

    Agility Integration has provided structured cabling, electrical, and technology infrastructure services throughout Southern California for nearly 25 years. We support local and national customers through project planning, purchasing, logistics, and operational support.

    We take pride in long-term customer relationships, a professional work environment, and exceptional employee retention. Our employees average more than 12 years with the company.

    Position Overview

    We are seeking a Business Operations Coordinator to support the daily administrative and operational functions of the company. This position combines purchasing, project administration, customer support, data entry, and maintaining information within company business software systems.

    The majority of this role involves supporting customers, vendors, project managers, and field personnel while maintaining accurate business information and organized records. Because operational needs vary, time will be divided among different responsibilities based on project demands and company priorities. The position also assists management with software improvements, process improvements, and special projects as needed.

    Primary Responsibilities

    Purchasing & Material Coordination

    Purchase materials from vendors and distributors

    Obtain pricing, availability, and delivery information

    Track orders and coordinate deliveries

    Resolve order discrepancies and shipping issues

    Project Administration

    Process sales orders and create project records

    Generate and distribute customer invoices

    Maintain project documentation and supporting records

    Support project managers with project setup, material tracking, scheduling coordination, and customer communication

    Business Systems & Data Management

    Maintain customer, vendor, inventory, pricing, and project information within company software systems

    Perform data entry and record maintenance throughout the day

    Review records for accuracy and completeness

    Maintain organized electronic records and supporting documentation

    Customer & Operational Support

    Answer incoming phone calls and assist customers and vendors

    Coordinate shipment tracking and delivery confirmations

    Process incoming mail, customer payments, and vendor invoices

    Receive occasional material deliveries and assist with shipping as needed

    Support daily office and operational needs

    Additional Responsibilities

    Assist with maintaining purchasing and pricing information

    Help improve organization and accuracy within company software systems

    Support operational reporting, software improvements, and special projects

    Required Qualifications

    Strong organizational and time management skills

    Excellent attention to detail

    Strong written and verbal communication skills

    Comfortable performing data entry and working with computer systems throughout the day

    Ability to manage multiple priorities and work independently

    Proficiency with Microsoft Outlook, Excel, and Word

    Fast and accurate typing (+70wpm accurately preferred)

    Preferred Experience

    Experience working in structured cabling, telecommunications, electrical contracting, construction, IT services, or other project-based service organizations

    Experience supporting purchasing, project administration, service coordination, customer support, logistics, or office operations

    Experience with QuickBooks, Tigerpaw, QuoteWerks, ADP, or similar business software applications