Business Operations Coordinator (Bilingual - Korean)

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SBT Global, Inc.

Business Operations Coordinator (Bilingual - Korean)

Plano, TX
Full Time
Paid
  • Responsibilities

    Job Description

    • Execute and monitor internal business processes, including credit assessments, rate sourcing, legal and financial reviews, logistics business sessions (LBS) and customer onboarding workflows.
    • Coordinate cross-functional activities with Procurement, Legal, Operations, Finance, Settlement, and other teams to ensure seamless new business implementation and customer expansion.
    • Proactively track progress, follow up on approvals, and maintain project momentum.
    • Create, analyze, and maintain P&L models, pricing scenarios, and business case simulations to support financial and operational decisions.
    • Manage and maintain CRM and data systems (Salesforce, Cello, etc.) ensuring accuracy, data integrity, and usability for the Business Development team.
    • Support management with periodic reports, performance dashboards, and executive presentation materials.
    • Assist in planning and logistics for client meetings, business reviews, and business development events.
    • Identify and recommend process improvements to enhance efficiency and reporting accuracy.
    • Operate enterprise systems (Cello, Salesforce, SAP, etc.) to manage approvals, documentation, and reporting workflows.
    • Conduct market and competitor research (Zoominfo, Panjiva, Navigator, etc.) to identify growth opportunities and emerging trends within logistics and supply chain markets.
  • Qualifications

    Qualifications

    • Entry-level to 3 years of experience in business operations, sales operations, finance analysis, or related areas.
    • Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Finance, Economics, or a related field.
    • Strong analytical and numerical skills; advanced Excel proficiency required.
    • Confident communicator who can coordinate across teams and take initiative in calls or meetings.
    • Strong organizational skills with the ability to manage multiple priorities with accuracy and attention to detail.
    • Quick learner with adaptability to new enterprise systems (Cello, Salesforce, ZoomInfo, Panjiva, SAP, etc.).
    • Proactive, self-driven, and collaborative with a solution-oriented mindset.
    • Genuine interest in logistics, digital transformation, and business operations within a global enterprise environment.
    • Bilingual is required (English/Korean) as the support team

    Additional Information

    All your information will be kept confidential according to EEO guidelines.