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Business Operations Professional Intern

IBM

IBM

Business Operations Professional Intern

Durham, NC
Internship
Paid
  • Responsibilities

    Introduction

    At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

    Your Role and Responsibilities

    This role is responsible for aspects of operations management and support - which can include facilitating elements of business unit or function management review processes and systems; operational support for overall financial performance; revenue / profit performance analysis; account growth and erosion analysis; cost and expense budget management / analysis; working with the business to analyze and optimize operations for peak performance; and analysis of key initiatives and gaps. Additional responsibilities can include development and management of business processes including quality assurance, business controls and procedures; client satisfaction deployment and ratings; plan administration; and outreach to geographies and global counterparts to advance standard processes and deliverables. Employees in this role can be evaluated in a variety of ways – via measures such as client satisfaction, process performance and satisfactory audits. The employee learns to perform tasks/processes.

    Skills

    Communication/Negotiation:

    • Receives information. Seeks and exchanges ideas, and concepts. Requires basic knowledge of language and math.
    • Problem solving:
    • Learn to use specialized tools, techniques, procedures, and processes. Refers problems to appropriate person.
    • Contribution/Leadership:
    • Learn to work within well-established procedures and schedule that deal with daily routine work.
    • Impact on Business/Scope:
    • Accountable for individual results. Work output has immediate effects on work-team or department results.
    • Required Technical and Professional Expertise
    • Actively pursuing a degree in: Business Administration, Finance, Math, Economics, or related field
    • Passion for Learning technology
    • Willingness to work independently and with others
    • Strong Communication, Organizational, Problem Solving and Problem Determination skills
    • Customer driven focus
    • Commitment to accuracy and attention to details
    • Preferred Technical and Professional Expertise
    • Experience working with teams
    • Experience listening to clients and understanding both problems and issues

    About Business Unit

    IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

    Your Life @ IBM

    Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities. Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone. It's time to define your career.

    About IBM

    IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

    Location Statement

    Supplemental 1 employees may be eligible for paid holidays, paid sick time and Employee Stock Purchase Plan. We consider qualified applicants with criminal histories, consistent with applicable law.

    Being You @ IBM

    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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  • Industry
    Information Technology and Services
  • About Us

    IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

    Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

    At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.