Business Operations and Project Coordinator

KC Mechanical

Business Operations and Project Coordinator

Colchester, VT
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Health insurance

    Paid time off

    KC Mechanical – Commercial Kitchen Appliance Solutions Colchester, VT | In-Person

    About KC Mechanical

    KC Mechanical is a locally owned Vermont company specializing in commercial kitchen equipment repair, installation, and preventive maintenance. We serve schools, healthcare facilities, restaurants, and institutional kitchens across Central and Northern Vermont.

    We are growing and investing in stronger internal systems to support that growth. This role is designed for someone early in their career who wants meaningful responsibility and a clear path into operations leadership.

    The Opportunity

    We are hiring a Business Operations & Project Coordinator to support daily operations, provide scheduling and parts backup coverage, and lead internal improvement projects.

    This is not a purely administrative role. You will be exposed to how a real service business runs — financially, operationally, and strategically.

    If you’re analytical, organized, and want to grow into a leadership role over time, this is a strong platform.

    What You’ll Do

    1. Scheduling Support (Primary Backup)

    Cross-train in technician scheduling and dispatch

    Provide PTO and high-volume coverage

    Assist with schedule adjustments and customer communication

    Help balance preventive maintenance and emergency service calls

    1. Parts & Inventory Backup

    Assist with special-order parts and returns

    Help process warranty claims

    Track backorders and ETAs

    Support inventory counts and truck stock consistency

    (Primary ownership of parts remains with the Parts Manager.)

    1. Special Projects & Operational Initiatives

    Support and lead projects such as:

    Fleet maintenance tracking and cost analysis

    Technician tool standardization

    Industry and regulatory research (refrigerant changes, certification requirements)

    Recruiting and marketing support initiatives

    Process documentation and workflow improvement

    1. KPI & Reporting Support

    Assist with tracking technician productivity

    Support weekly operational reporting

    Help review job margins and operational trends

    Build basic Excel-based dashboards

    What We’re Looking For

    Bachelor’s degree in Business, Finance, Supply Chain, Engineering, or related field

    0–2 years of professional experience

    Strong Excel skills

    Organized and detail-oriented

    Comfortable in a fast-paced, blue-collar service environment

    Willing to learn and take ownership

    Calm under pressure

    This is an in-person role due to daily collaboration with scheduling, parts, and technicians.

    Compensation & Benefits

    Annual performance bonus opportunity

    Health insurance

    IRA with company match

    Paid time off

    Paid holidays

    Clear growth path into Operations leadership