Business Process Optimization Programme Manager

Adobe

Business Process Optimization Programme Manager

Lehi, UT
Full Time
Paid
  • Responsibilities

    JOB LEVEL
    P40
    EMPLOYEE ROLE
    Individual Contributor

    The Opportunity

    Adobe's Revenue Accounting and Operations (RAO) is dynamic and innovative division, supporting revenue recognition across all market channels, delivering integrated and GAAP-compliant solutions for all Adobe's products and services.

    The role will support Adobe Professional Services (APS), addressing complex transformation requirements and delivering future-proof improvements to the systems, strategies, and technologies used by Adobe.

    As a Programme Manager, you will be a driver of purpose, foster collaboration between RAO and APS, support projects from start to finish, align cross-functional teams, optimize internal processes and tools, and continuously challenge the status quo towards achieving excellence.

    Programme Management:

    • Develop detailed project plans, outlining scope, timeline, resource needs, and achievements.
    • Coordinate programmes, ensuring alignment among collaborators on goals and objectives.
    • Monitor progress and proactively address any issues or roadblocks.
    • Maintain and improve a central hub for updates, resources, and tools.
    • Provide transparency and data-driven insights for faster identification and resolution of issues.
    • Measure and monitor programme outcomes and alignment to strategic organizational goals.
    • Streamline Professional Services Operations processes and promote automation to enable advanced collaboration and intuitive user experience.
    • Understand and optimize complex workflows.
    • Facilitate events for regular collaboration and information sharing among team members.

    Partnership Management:

    • Cultivate positive relationships with key collaborators, understanding their needs and expectations.
    • Communicate programme updates, risks, and successes to Senior leaders and team members.
    • Quickly build trust and thrive in a highly cooperative setting.
    • Exhibit strong interpersonal skills, facilitating team work and inspiring change.

    Leadership:

    • Experience running large-scale org-wide initiatives requiring teamwork across a broad set of collaborators with varying priorities.
    • Provide mentorship, support, and motivation to team members, encouraging a culture of accountability and excellence.
    • Be an effective “Change manager,” with attention to detail (without getting stuck in the weeds), problem-solving abilities, and a hardworking, ambitious, hands-on approach.
    • Keep current with programme management standards, tools, and innovations by studying formally or informally, reading professional publications, networking, and joining professional organizations.

    Risk Management & Quality Assurance:

    • Drive continuous improvement of tools and enablers to stay ahead of programme management needs.
    • Identify potential risks and develop mitigation strategies to ensure successful project delivery.
    • Proactively address issues and changes in project scope, ensuring alignment with strategic goals and expectations.
    • Drive and uphold quality standards throughout project delivery.
    • Manage multiple projects concurrently, balancing priorities effectively.
    • Conduct regular reviews and assessments to ensure deliverables meet expectations.

    What you need to succeed

    • Bachelor's degree or equivalent experience in a relevant field; Project Management Professional (PMP) certification or similar is a plus.
    • Proven experience in project management, preferably in a consulting or professional services environment.
    • Comfortable with technology is important. Experience with Microsoft 365 (Dynamics, Copilot, Power Apps, Power BI, Power Automate), Workfront, Jira is beneficial, but a strong desire to learn and adapt is crucial.
    • Effectively communicate with both technical and non-technical audiences, focusing on the core concepts, benefits, and real-world impact, using analogies and visuals to aid understanding.
    • Excellent communication, interpersonal, and leadership skills.
    • Experience leading large-scale company-wide projects that demand collaboration among a wide range of collaborators and diverse goals.
    • Global role that requires effective time management across various time zones and flourishing in a multicultural setting.

    Why Join the Revenue Operations team:

    • Opportunity to work on brand-new projects with leading experts in various areas.
    • Collaborative and inclusive work culture that values creativity and innovation.
    • Professional development and training opportunities to improve your skills.
    • A team embracing change, evolving from old to innovative approaches, and encouraging each other along the way!

    Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $98,800 -- $192,600 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

    At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

    In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

    State-Specific Notices:

    California :

    Fair Chance Ordinances

    Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

    Colorado:

    Application Window Notice

    If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

    Massachusetts:

    Massachusetts Legal Notice

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Internal Opportunities

    Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

    Put your best foot forward:

    1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

    2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

    3. Check out these tips to help you prep for interviews.

    4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

    Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

    At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

    Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

    Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.