Business Requirements Coordinator (PJM4)

S R INTERNATIONAL INC

Business Requirements Coordinator (PJM4)

Harrisburg, PA
Full Time
Paid
  • Responsibilities

    Job Title: Business Requirements Coordinator (PJM4)

    Job Code: CEDC 793957 Client: Commonwealth of Pennsylvania Department: Conservation and Environment Delivery Center (CEDC) Location: Remote (must report onsite first & last day for equipment inventory) Duration: Through 06/30/2026

    Job Overview

    The Conservation and Environment Delivery Center (CEDC) is seeking a Business Requirements Coordinator with strong administrative, organizational, and customer-facing skills to support the Commonwealth’s business approval process. This role focuses on managing and facilitating agency requests, coordinating with multiple stakeholders, and ensuring accurate documentation and timely approvals across a complex workflow.

    The ideal candidate is a self-starter who is detail-oriented, highly organized, and comfortable working with customers, vendors, and internal teams in a fast-paced environment.

    Key Responsibilities

    Work directly with agency customers to gather and document business requirements in alignment with established policies and procedures

    Prepare, submit, and track documentation required for security, legal, and administrative approvals

    Coordinate meetings with legal, business, security, and technical stakeholders to ensure timely request processing

    Review and provide input on contracts and business-related agreements

    Collaborate with vendors to communicate Commonwealth requirements and cloud use documentation

    Research existing Commonwealth solutions to determine if they meet business needs

    Provide guidance to customers on the business approval process and related policies

    Track, manage, and report on backlog of requests

    Facilitate follow-ups and requests for additional information during the approval lifecycle

    Serve as the primary point of contact and subject matter expert for agencies and delivery center staff

    Required Experience & Skills

    2+ years of experience in project management, program management, or process administration

    3+ years of customer-facing experience

    1+ year of vendor management experience

    Strong leadership, organizational, and coordination skills

    Experience with business requirements gathering and documentation

    Excellent written and verbal communication skills

    Ability to manage workflows, priorities, and detailed documentation

    Preferred Skills

    Contract review and interpretation

    Backlog tracking and workflow management

    Research and solution identification

    Additional Requirements

    Candidate must report onsite at the start and end of the contract to inventory Commonwealth-issued equipment (no equipment shipped)

    Overtime is not permitted without prior written approval

    Candidate must present a valid state or federal photo ID during the interview