Business Services Office Manager

OLYMPUS COLLEGE PREP LLC

Business Services Office Manager

Pleasanton, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Health insurance

    Paid time off

    Business Services Office Manager (Part-Time)

    Location: Pleasanton, CA (On-Site) Company: Olympus College Prep, LLC Industry: Education / Academic Services

    About Us

    Olympus College Prep is a premier tutoring, test preparation, and college counseling center dedicated to helping students achieve academic excellence and gain admission to top universities. We pride ourselves on personalized support, high-quality instruction, and strong client relationships.

    Position Overview

    We are seeking a highly organized, detail-oriented Office Manager to oversee daily operations, client communications, and administrative systems. This role is critical in ensuring a smooth experience for students, families, and tutors while supporting the company’s growth and operational excellence.

    Key Responsibilities

    Operations & Administration

    Serve as the primary point of contact for all calls, emails, and texts

    Manage client onboarding, including forms, scheduling, and tutor matching

    Maintain and update client databases and records

    Coordinate meetings, events, and internal communications

    Ensure office organization & scheduling

    Client Relations

    Provide exceptional service to students and families

    Conduct quarterly client satisfaction check-ins

    Follow up on leads and inquiries promptly

    Coordinate onboarding and ensure timely tutor-client connections

    Financial & Systems Management

    Manage invoicing using QuickBooks and client payments using ADP

    Track and follow up on outstanding invoices

    Process payroll and verify employee timecards

    Maintain accurate financial and administrative records

    Quality Control & Team Coordination

    Monitor tutoring quality and ensure session standards are met

    Track student progress and assist with reporting

    Coordinate with tutors and internal staff for performance alignment

    Support marketing efforts by gathering student success content

    Schedule

    Monday–Thursday: 2:00 PM – 7:00 PM

    Sunday: 10:00 AM – 3:00 PM

    Compensation & Benefits

    $36.50/hour (after training & probation period at $30/hr)

    Paid twice monthly

    Paid vacation and sick leave (per policy)

    Eligibility for medical, dental, vision, and 401(k) benefits after probation

    Qualifications

    Previous administrative, office management, or operations experience preferred

    Strong organizational skills

    Excellent written and verbal communication

    Experience with CRM systems, scheduling tools, or payroll systems (ADP & Quickbooks preferred)

    Ability to manage multiple priorities in a fast-paced environment

    High attention to detail and problem-solving skills

    How to Apply

    Please submit your resume and a brief cover letter outlining your experience and interest in the role.