Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Job Summary:

We are seeking a proactive and detail-oriented Business Support Specialist to support key functions across Human Resources, Payroll, Accounting and general business operations. This position requires strong Excel skills, excellent communication abilities, and the flexibility to manage a wide range of administrative and data-related tasks. The ideal candidate is highly organized, collaborative, and thrives in a fast-paced, cross-functional environment.

Key Responsibilities:

HR & Payroll Support

Process and review employee payroll for accuracy and timeliness

Maintain employee records in HR files and payroll systems

Assist with new hire onboarding, terminations, and HR documentation

Track time-off requests, attendance, and benefits enrollment

Respond to employee inquiries regarding payroll and HR policies

Ensure compliance with labor regulations and internal procedures

Accounts Payable (AP) Support

Review, code, and process vendor invoices in a timely and accurate manner

Reconcile vendor statements and resolve discrepancies or payment issues

Assist with weekly ACH payments and credit card reconciliation

Coordinate with vendors and internal departments to resolve billing inquiries

Support month-end closing processes and assist with AP-related reporting

Data Management & Special Projects

Assist with special projects requiring data analysis, reporting automation, and process optimization

Analyze and troubleshoot data issues, ensuring accuracy, completeness, and consistency

Create, maintain, and optimize Excel spreadsheets, reports, and dashboards with advanced functions (e.g., VLOOKUP/XLOOKUP, IF statements, conditional formatting, data validation)

Troubleshoot data inconsistencies, resolve reporting errors, and identify root causes of data-related issues

Apply strong problem-solving skills to identify trends, resolve discrepancies, and support process improvements

Collaborate with internal teams to improve data processes and enhance reporting quality

General Business Operations Support

Assist with maintaining and updating customer records in CRM and internal databases

Provide phone support and route incoming inquiries when the sales team is short-staffed

Coordinate with departments to identify and resolve process inefficiencies

Support general business operations as needed to ensure smooth day-to-day activities