Job Code: CoP 148976 Job Title: Business System Analyst (Lead) – Hybrid Client Job ID: CoP 148976 Location: Phoenix, AZ (Local Only | Hybrid – 80% Onsite, 20% Remote) Contract Duration: Until 03/02/2026

Position Overview

The City of Phoenix – IT Department is seeking a Business System Analyst (Lead) to support the Streets Department in the implementation of a citywide system. This is a local-only, hybrid position with 80% onsite work and 20% remote flexibility. Initial training will be conducted onsite.

Work Locations:

DCM Building, 1034 E Madison St, Phoenix, AZ 85034

Phoenix City Hall, 200 W Washington St, Phoenix, AZ 85003

Work Schedule: Monday – Friday | 8:00 AM – 4:30 PM | 40 hours per week

Key Responsibilities

Create and manage users within Unifier, including assigning rights.

Create projects and shells in Unifier, ensuring accurate data entry and documentation uploads.

Support user training sessions (logistics, scheduling, and follow-ups).

Assist with end-user inquiries and reporting.

Must-Have Skills

Hands-on experience with Unifier Project Management Software or other tools (Procure, MS Project, Oracle products).

Strong background in Project Management System implementation.

Software implementation experience (preferred).

Advanced skills in MS Office Suite, including Teams, SharePoint, and Excel.

Familiarity with Snagit and Camtasia (or similar presentation/video tools).

Desired Skills & Knowledge

Understanding of construction project management concepts.

Ability to provide effective user training.

Strong communication and end-user support skills.

Prior experience working for a large municipality, utility, or enterprise environment.

Flexible work from home options available.