Job Description:

Business System Analyst (Lead) –

Client: City of Phoenix – IT Department Location: Phoenix, AZ (Hybrid – ~60% onsite, 40% remote) Contract: Until June 30, 2026 Work Setup: 3 days in office, 2 days remote (after onboarding)

Role Summary

Looking for a Lead Business Systems Analyst who connects business needs with IT solutions. The role focuses heavily on requirements gathering, test script creation, system testing, and UAT leadership, while coordinating between business users, developers, and QA teams.

Key Responsibilities

Gather, analyze, and document business requirements

Convert business needs into functional and technical specifications

Create and execute test scripts (functional, regression, integration)

Lead User Acceptance Testing (UAT) with business users

Track defects and work with developers to fix issues

Ensure testing follows QA standards and best practices

Act as the main bridge between business and IT teams

Lead workshops, reviews, and stakeholder discussions

Required Skills & Experience

Bachelor’s degree in Business, IT, Computer Science, or related field

3+ years as a Business Systems Analyst

2+ years in a lead BSA role

Strong experience in UAT, system testing, and QA

Hands-on test script creation

Excellent communication and stakeholder management skills

Strong analytical and problem-solving abilities

Primary Skills

Business Systems Analysis

Requirements Analysis & Documentation

Lead UAT

Testing & Quality Assurance

Flexible work from home options available.