The Business System Analyst (BSA) collaborates with client and internal business teams regarding business problems, issues, and opportunities in the context of business requirements throughout the delivery lifecycle. You will analyze business information, translate requirements into functional specifications, and champions client and/or internal business needs while balancing climate, priorities, capabilities, and constraints of client and Acxiom environments.

WHAT YOU WILL DO:

• Use expertise to lead project teams to select the approach that best fit requirement initiative needs, and acquires partner and project team agreement to the approach selected. Able to resolve how and when to modify a selected approach is key.

• Optimally leads internal and external partner relationships and expectations, keeping them engaged, adaptable, and proactive in working toward project goals and objectives.

• Recognizes opportunities beyond the underlying business needs and issues, consulting the partners in exploring these areas of opportunities.

• Establishes metrics and measurements to supervise, assess, and report on the quality of business analysis work, to help see opportunities for improvement and possible solutions within the Requirements Management practices and processes.

• Enable partners to understand the new capabilities, boundaries, dependencies, constraints, and assumptions from a business perspective.

• Understands the business architecture (structure, people, processes, technology) that supports an organization’s strategy, and can assess enterprise business capabilities and gaps that may prevent the organization from achieving desired outcomes.

• Develops, maintains, and demonstrates extensive knowledge of clients’ and Acxiom’s technical and business environments.

• Identifies requirements scope and work and plans for requirements gathering accordingly.

• Coordinates contributions to ongoing improvement of requirements standards, reusable requirements and requirements management techniques.

• Prepares agenda and materials to ensure meetings are effective. Facilitates meetings and communicates effectively. Uses proficient meeting leadership skills to keep discussions focused and organized.

• Understands client's business issues and goals related to marketing databases/solutions and makes recommendations related to new/improved solutions.

• Understands and effectively applies appropriate business analysis techniques to coordinate and synthesize large amounts of information into a simplified view.

QUALIFICATIONS

Required

• 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience

• 3+ years experience working in an external client facing environment

• Proficient with Microsoft Office software

• Strong written and verbal skills

PREFERRED

• 2+ years experience writing detailed business and functional requirements

• 3+ years experience on a team developing custom solutions

• Basic SQL experience/ skills desired

• Some web conference facilitation experience desired

• Experience with JIRA, Confluence and/or LucidChart

We believe in building an awesome workplace where associates feel engaged and want to come to work every single day. It’s important to Acxiom that we invest in our culture and promote a healthy work-life balance, even when our associates are at work.

As a part of our team, you will join a fast-moving, dynamic, “get stuff done” culture where we prioritize progress over perfection and empower our people to do their jobs. You will always be guided to do what’s right, legally and morally for our customers. At Acxiom, we believe in exceptionalism. We don’t aspire to be mediocre, good, nor even phenomenal - we intend to be the absolute best in everything we do.

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status.

Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.