Job Description
Job Description
Business Systems Analyst
Hybrid Position - US Only
Onsite requirement 2-3 days in Bellows Falls, VT
** Chroma Technology Corp.,** a world leader in the advanced manufacturing of thin-film optical coatings, has an exciting opening for a Business Systems Analyst!
JOIN OUR AWARD-WINNING TEAM! Recognized as a Best Places to Work in Vermont and awarded the DCD Outstanding Vermont Business of the Year, Chroma Technology Corp. is a 100% employee-owned company and certified B corporation. We are able to offer an extremely generous package of benefits, rewards, and a value-driven work environment. Join our team of collaborative employee-owners who are self-motivated, independent workers willing to strategize and together work towards the long-term prosperity of the company.
Your Role:
The Business Systems Analyst is the crucial link between our business objectives and the technical capabilities of our SaaS and in-house software systems. You’ll work closely with the rest of our talented internal Software Team and our excellent IT Team, using your technical expertise and problem-solving skills to provide the right solution for our internal customers’ business needs.
We are looking for applicants who use a blend of creativity and an analytical approach in their work. If you enjoy learning and using a variety of tools to build and maintain rich environments, then this position could be right for you.
Primary Responsibilities:
- Help conduct and manage the implementation of business software systems , including SaaS and in-house systems.
- Configure these systems to suit specific business processes and workflows.
- Subject Matter Expert: Become an expert on our various integrated business systems , including Acumatica , Chroma’s in-house ERP system, and various 3rd party systems. Stay knowledgeable about their feature sets and new releases to proactively identify optimization opportunities and create value.
- Requirements : Engage with stakeholders to collect and document business requirements, translating them into specifications in user stories with clear acceptance criteria.
- System Analysis : Demonstrate a strong understanding of our internal customers' business processes, and recommend solutions to enhance operational efficiency.
- Documentation : Create technical and business documentation, including application, data flow, sequence diagrams, entity relationships, and integration diagrams. Present system designs to stakeholders for approval.
- Implementation : Collaborate with other technical staff to do the hands-on work of implementing solutions to meet business requirements and compliance regulations.
- Training : Proactively assist with the identification of training and development requirements. Develop training materials and train employees.
- User Acceptance Testing : Collaborate with business stakeholders to document user acceptance testing scenarios and obtain sign-off before deployment. Help with testing coordination and resolving defects.
- Manage and maintain relations with software vendors and contractors.
We are seeking applicants with the following essential qualifications:
- 5+ years of experience implementing complex business application integration solutions built around an ERP system such as Acumatica, Dynamics AX, or Made2Manage
- Proven ability to learn new tools, systems, or platforms to provide the right solution for business needs
- Extensive knowledge of IT systems and the ability to resolve integration issues
- Outstanding communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders at all levels of the organization
- Self-starter, detail-oriented, independent worker
- Problem solver with a keen analytical mindset, adept at identifying challenges and crafting effective solutions
Having experience with any of the following is an advantage , and it’s really fun stuff to learn:
- Working in an advanced manufacturing environment
- Business intelligence (BI) and analytics systems, especially Tableau
Please visit our career page at www.chroma.com to review the full job description, summary of benefits, and to apply online.
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Chroma Technology Corp is an employee-owned company and equal opportunity employer.