Job Description

WE ARE LOOKING FOR A STRATEGIC ACCOUNT MANAGER TO JOIN OUR GLOBAL SALES & STRATEGY TEAM. THIS IS A REMOTE ROLE SUPPORTING OUR WESTERN REGION. IDEALLY, THIS INDIVIDUAL WILL BE BASED IN THE NORTHEASTERN U.S. WE WOULD LIKE TO SEE CANDIDATES THAT HAVE WORKED FOR FUJI FILM, HP, HEIDELBERG, AGFA, RICOH, AND XEROX TO NAME A FEW! THE BASE SALARY IS $60K/65K TO MAKE 110K AT PLAN. CAN BE PROMOTED TO A NATIONAL SALES MANAGER WITH A PROVEN TRACK RECORD!

POSITION SUMMARY: THE STRATEGIC ACCOUNT MANAGER (SAS) IS RESPONSIBLE FOR MAXIMIZING OUR CLIENT'S MARKET SHARE, PROFITABILITY EFFICIENCY, AND CUSTOMER SATISFACTION WITHIN A DEFINED GROUP OF KEY EXISTING AND PROSPECTIVE STRATEGIC ACCOUNTS. THE SAS WILL MAINTAIN CUSTOMER RELATIONSHIPS AND TECHNICAL FULFILLMENT OF PRODUCT SOLUTIONS BY EXECUTING STRATEGIES FOR GROWTH, CUSTOMER RETENTION, COMPETITIVE DISPLACEMENT, AND CUSTOMER SATISFACTION WITHIN THE ACCOUNT. THE SAS WILL PARTNER WITH OTHER MEMBERS OF THE ACCOUNT TEAM TO MAINTAIN AND GROW MARKET SHARE WITHIN THEIR ASSIGNED ACCOUNTS. KEY AREAS OF RESPONSIBILITY:

• MAINTAIN AND GROW CLIENT'S VOLUME AND MARGINS. ENSURE BUSINESS RATE FOR CLIENT'S PRODUCTS IS MAXIMIZED IN AN ACCOUNT. ESTABLISH MULTI-LEVEL RELATIONSHIPS WITH CUSTOMERS AND MEET REGULARLY TO REINFORCE OUR CLIENT'S RELATIONSHIP WITH THE CUSTOMER. IDENTIFY AND CONVERT SALES OPPORTUNITIES INTO INCREMENTAL BUSINESS. MANAGE AND DRIVE THE PROFITABLE BOOK OF BUSINESS. IDENTIFY OPPORTUNITIES FOR GROWTH THROUGH INCREASED ACCOUNT PENETRATION OF EXISTING AND NEW PRODUCT OFFERINGS OR COMPETITIVE DISPLACEMENT. PROVIDE ACCURATE FORECASTS/PIPELINE TRACKING WITHIN SALESFORCE OF THE SALES PROCESS. COORDINATE INTERNAL RESOURCES AND EXTERNAL CONTACTS (DEALERS, STRATEGIC PARTNERS, AND OTHERS) TO ADD VALUE WITHIN ACCOUNTS AND DRIVE NEW BUSINESS. DEVELOP AND DELIVER SALES SOLUTIONS AND CUSTOMER PRESENTATIONS THAT RESULT IN INCREASED SALES BY CONSISTENTLY AND EFFECTIVELY REINFORCING THE COMPANY'S VALUE PROPOSITION AND BRAND IDENTITY IN REFRESHING, DISTINCTIVE, AND COMPELLING WAYS.

REQUIRED SKILLS/EXPERIENCE:

• SALES EXCELLENCE. PROVEN TRACK RECORD OF MEETING AND EXCEEDING AGGRESSIVE SALES GOALS. EXCEPTIONAL ABILITY TO BUILD AND LEVERAGE RELATIONSHIPS UP DOWN AND ACROSS CUSTOMER ORGANIZATIONS TO DELIVER VALUE. STRONG TECHNICAL UNDERSTANDING OF GRAPHIC ARTS MEDIA AND EQUIPMENT, PARTICULARLY IN THE PRE-PRESS AREA.

• TECHNICAL KNOWLEDGE. "ADVANCED" COMPETENCY LEVEL ON WORKFLOW AND PREPRESS EQUIPMENT, CONSUMABLES, AND DIGITAL PRINT. SHOULD HAVE STRONG ANALYTICAL SKILLS

• ENERGY & ENTHUSIASM. HARDWORKING, PERSISTENT, AND FULL OF ENERGY FOR THE THINGS THAT HE/SHE SEES AS CHALLENGES. BELIEVES IN THE PHILOSOPHY THAT “TODAY IS TOO LATE” WHILE AT THE SAME TIME OPERATING FROM A STRONG SET OF CORE VALUES AND PRINCIPLES.

• COMMUNICATION. DEMONSTRATES EXCEPTIONAL SKILL IN VERBAL AND WRITTEN COMMUNICATIONS.

• INTERPERSONAL/RELATIONSHIP BUILDING SKILLS. EXPERIENCE WORKING CLOSELY WITH ALL LEVELS AND AREAS OF THE ORGANIZATION INTERNALLY AND EXTERNALLY. DEMONSTRATES ABILITY TO BUILD AND MAINTAIN POSITIVE AND PRODUCTIVE WORKING RELATIONSHIPS ACROSS A BROAD RANGE OF PEOPLE AND GROUPS. TAKES INITIATIVE IN GATHERING INFORMATION THAT RELATES TO CURRENT ORGANIZATIONAL PROJECTS AND INCORPORATES THIS KNOWLEDGE AND INFORMATION TO ENSURE PROJECTS MEET ORGANIZATIONAL GOALS.

• RESOURCE MANAGEMENT. UNDERSTANDS THE IMPORTANCE OF TEAMWORK IN ACHIEVING ORGANIZATIONAL GOALS AND BUILDS STRONG ORGANIZATIONAL ALLIANCES. DEMONSTRATED ABILITY TO MANAGE AND OPTIMIZE THE RESOURCES AVAILABLE WITHIN A TERRITORY. THIS INCLUDES SOLUTION SALES MANAGERS, APPLICATION SPECIALISTS, SALES SPECIALISTS, AND SERVICE ORGANIZATIONS.

• RESOURCEFULNESS AND FLEXIBILITY. OPEN TO CHANGE AND NEW INFORMATION; ADAPTS BEHAVIOR AND WORK METHODS IN RESPONSE TO NEW INFORMATION, CHANGING CONDITIONS, OR UNEXPECTED OBSTACLES; ADJUSTS RAPIDLY TO NEW SITUATIONS WARRANTING ATTENTION AND RESOLUTION; WILLING TO CHAMPION NEW IDEAS AND METHODS, DESPITE OPPOSITION, WHEN THE ORGANIZATIONAL BENEFITS OUTWEIGH THE COSTS

• JUDGMENT AND DECISION-MAKING. MAKES SOUND, WELL-INFORMED, AND OBJECTIVE DECISIONS; PERCEIVES THE IMPACT AND IMPLICATIONS OF THESE DECISIONS; COMMITS TO ACTION, EVEN IN UNCERTAIN SITUATIONS, THAT SUPPORT ACCOMPLISHMENT OF ORGANIZATIONAL GOALS. BALANCES CUSTOMER DEMANDS WITH SOUND BUSINESS MANAGEMENT. CAN EFFECTIVELY MATCH RESOURCES TO THE JOB AND EXECUTE TO MEET BUSINESS NEEDS.

• RESULTS FOCUSED. CAN BE COUNTED ON TO EXCEED GOALS SUCCESSFULLY; IS CONSTANTLY AND CONSISTENTLY ONE OF THE TOP PERFORMERS IN THE ORGANIZATION; VERY BOTTOM-LINE ORIENTED AND STRATEGICALLY FOCUSED; STEADFASTLY PUSHES SELF AND OTHERS FOR RESULTS.

OTHER REQUIREMENTS OF THE POSITION:

• DOMESTIC TRAVEL AS NECESSARY – 30%

• MANAGEMENT OF BUSINESS EXPENSES IN AN ETHICAL MANNER.

• HIGHLY MOTIVATED INDIVIDUAL WITH 2-10 YEARS OF ACCOUNT MANAGEMENT AND SALES WITHIN GRAPHICS ARTS MEDIA OR HIGH-END OFFICE EQUIPMENT!

Company Description

Sun Harbor Personnel