Business and Marketing Coordinator

The Learning Experience #437

Business and Marketing Coordinator

Strongsville, OH
Part Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Competitive salary

    Employee discounts

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Marketing Coordinators at The Learning Experience are responsible for the marketing and campaign performance of the Center. They possess a crucial ability to apply their business acumen to customer engagement, assisting in the development of marketing plans, managing social media campaigns, and ensuring the center's visibility in local searches.

    As the Marketing Coordinator, you’ll play a key behind-the-scenes role in helping our schools bring their local marketing efforts to life. You’ll assist in providing resources, materials, and guidance to school teams, while also supporting day-to-day marketing operations, company-wide initiatives, internal communications, and more.

    Role Responsibilities:

    Drive marketing performance and productivity for all operational aspects of the center

    Manage all vendor relationships- organizes facilities, maintenance, and technology support

    Guide those who need marketing help—answering questions, sharing tools, and pointing them in the right direction

    Track and manage incoming marketing requests, keeping timelines, budgets, and deliverables organized and on schedule

    Help update and maintain content on company and employee websites, ensuring accuracy and consistency

    Support the coordination and execution of email campaigns

    Assist in updating external listings and third-party websites to ensure schools are accurately represented

    Provide basic training and support on marketing tools and software platforms used by school staff

    Support communication for new school openings or transitions by coordinating messaging and materials

    Conduct research to support local marketing efforts and assist in developing simple project plans

    Collaborate with the marketing team and other departments to support seasonal campaigns, promotions, and events

    Pitch in on team projects and marketing operations as needed

    In partnership with the Center Director, conducts team meetings to communicate important information and set a direction

    What You'll Bring

    Excellent communication and interpersonal skills—you enjoy working with people and building relationships

    Strong attention to detail and a knack for staying organized

    Ability to manage multiple tasks and meet deadlines in a fast-paced environment

    A positive, team-oriented attitude and willingness to learn

    Comfort using tools like Microsoft Office; experience with Canva or project tracking tools is a plus

    CUSTOMER ENGAGEMENT

    Executes marketing brand campaigns within the center and implements local marketing activities.

    Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)

    Effectively uses social media channels for parent engagement and retention

    Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.

    Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers

    Has a strong understanding of the childcare offerings within the community

    Maintains the lead tracking portal and customer database

    Coordinates the registration process and maintains customer and employee information in center systems

    Responsible for communications to families (i.e. billing, newsletters)

    Plans and manages budget for “parent pleasers”

    Qualifications:

    3+ years’ experience in retail/store management - cross-industry experience is welcome

    Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting

    Ability to leverage data to understand the business and make decisions

    Bachelor’s degree preferred

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.