Job Description

Essential Functions:

• Station set-up

• Stock needed supplies in side stands.

• Clean-up of coffee machines and prepared coffee.

• Set-up tea station.

• Get ice supply.

• Dust all tables to include table legs.

• Receive rolls and put in warmers.

• Put milk in refrigerators and set-up creamers.

• Pre-set breadbaskets lined with napkins.

• Pick-up linen.

• Check off and pick-up storeroom supplies.

• Set tables with clean, pressed linen, china, silver and glassware.

• Ensure furniture and floors are clean and arranged according to specifications.

• Assist servers during meal period.

• Remove any extra settings.

• Pour water.

• Attend to all needs of the guests during meal periods, breakfast, lunch and dinner.

• Report to Supervisor any need for housekeeping and/or repairs of any equipment or restaurant.

• Must be familiar with and adhere to all liquor liability laws.

• Must attend all designated pre-shift meetings.

• Responsible for setting up restaurant area.

• Adhere to predefined drink service guidelines and responsible for beverage familiarization.

• Perform any other duties assigned by management.

• Maintain a neat and professional appearance following the Novotel Grooming Standards.

• Maintain an awareness of liquor costs and minimize waste, which may raise them.

• Must be familiar with all policies related to liquor liability laws.

• Ability to open and close the restaurant shift assigned.

• Must serve all guests in consistent manner, using the Novotel F&B Standards.

• Must be able to bus tables, and re-set the tables as needed.

• Must know the menu and be able to describe the items to guests.

• Must be able to resolve guests’ issues and create an amazing experience.

• Must be able to communicate and maintain a positive relationship with culinary and stewarding staff.

• Maintain an awareness of all functions, events and meetings taking place at any given time.

• Control heavy volume at the restaurant.

• Knowledge of hotel property.

• Inform the guest about buffets, hotel activities and community.

• Attend to and anticipate guest’s needs.

• Greeting guests. Anticipate guest’s needs to create an amazing experience.

• Assist with IRD when required

• Responsible to follow FIFO procedures at the bars.

• Label daily perishables

• Label dairy products

Additional Information

All your information will be kept confidential according to EEO guidelines.