+--------------------------------------------------------------------------+ | OVERVIEW: | | | | UNDER GENERAL SUPERVISION, this position is responsible for ongoing | | analysis of data and information, obtained from a variety of sources to | | ensure management and staff has actionable information to ensure quality | | data entry and integrity and contribute to meeting contracted | | performance measures. | +--------------------------------------------------------------------------+ | ESSENTIAL DUTIES AND RESPONSIBILITIES | | | | ·     Oversees, collects, compiles, analyzes, and interprets workforce | | data and information data for the workforce system, management and | | staff. | | | | ·     Uses all reports generating methods and information technologies | | to extract, compile and analyze data; uses TWIST & WIT Web, ad-hoc and | | related methods to develop reports, review the information and provide | | meaningful feedback to management and staff. | | | | ·       Provides detailed analysis of the data in support of the | | workforce system goals and provides staff with the tools to monitor and | | achieve performance targets. | | | | ·     Participates in strategy development to meet/exceed performance | | measures. | | | | ·       Provides quality analysis & workforce planning. | | | | ·       Prepares and provide presentations for staff to individual or in | | a group setting. | | | | ·       Provides technical assistance to staff regarding workforce | | programs, performance measures, and/or related policies and procedures. | | | | ·       Runs ad hoc reports to meet requests and needs and utilizes | | external software to collect and analyze data. | | | | ·       Apply proven principles of theory and design to build and manage | | a database. | | | | ·       Implement best practices in information technology management. | | | | ·       Determine significant features, advantages and disadvantages of | | various database systems. | | | | ·       Provides monthly scorecards to gauge career center and staff | | performance. | | | | ·       Monitors center staff caseloads and shares information with | | management. | | | | ·       Reviews and processes data integrity (DINT) requests. | | | | ·       Reviews and processes deletion requests. | | | | ·       Reviews and processes merge of customer records requests and | | change of customer social security number requests. | | | | ·       Performs other related duties as required. | +--------------------------------------------------------------------------+ | SKILLS/QUALIFICATIONS: | | | | ·       Bachelor degree from an accredited university or college in a | | relevant field of study and 2 years of experience working in the public | | or private sector, preferably in a field of workforce development, or | | | | ·       Associate Degree from accredited college with 4 years of | | experience working in the public or private sector, preferably in a  | | field of workforce development, or | | | | ·       High School Diploma or equivalent from an accredited educational | | institution with 6 years of experience working in the public or private | | sector, preferably in a field of workforce development. | | | | ·       Prefer knowledge of workforce development programs, economic | | development, business intelligence, business trends and project | | management experience. | | | | ·       Prefer work experience in a performance based environment, | | public or private, the ability to analyze and interpret information and | | data and provide relevant feedback for action. | | | | ·       Strong leadership skills, ability to motivate and provide | | guidance to staff and management. | | | | ·       Strong interpersonal skills; ability to communicate effectively | | and interact with all stakeholders; ability to develop solutions. | | | | ·       Strong knowledge of effective management techniques and | | practices, including planning, developing and implementing strategies | | and assessing results. | | | | ·       Analytical and problem solving skills. | | | | ·       Must have a working knowledge of, and be familiar with Windows | | operating systems and client/server hosted and on-premise applications. | | | | ·       Scripting languages (VBScript, JavaScript, etc.) | | | | ·       Microsoft SQL database querying, scripting, and administration. | | | | ·       Time management skills to stay on target with goals. | | | | ·       Detail orientated and strong organizational skills. | | | | ·       Excellent computer software skills for database and spreadsheet; | | advanced skills in Microsoft office suite, including Excel. | | | | ·       Strong documentation skills. | | | | ·       Extensive knowledge of workforce information systems, TWIST, | | WIT, and other relevant management information systems. | | | | ·       The position is in the Workforce Solutions service delivery | | area. A Data Analyst must be able to relocate anywhere in the service | | delivery area. | | | | ·        Ability to develop and maintain professional working | | relationships with management, coworkers, workers from other programs as | | well as the public. | | | | ·        Bilingual English and Spanish preferred. | +--------------------------------------------------------------------------+ | PHYSICAL DEMANDS: | | | | The physical demands described here are representative of those that | | must be met by an employee to successfully perform the essential | | functions of this job. Reasonable accommodations may be made to enable | | individuals with disabilities to perform the essential functions. While | | performing the duties of this job, the employee is regularly required to | | stand, walk, sit, use hands for finger coordination, reach with arms and | | hands, pulling standard file cabinet and vertical file drawers, | | lift/carry 10 pounds of paper, drive a vehicle, stoop, kneel, talk and | | hear. Occasional travel required. | +--------------------------------------------------------------------------+