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Career Counselor

C2 GPS- Alamo Workforce

Career Counselor

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Interested in making a difference in individual’s lives in your community? If so we may have the perfect job for you!!!

    Overview:

    As a Career Counselor, you will assist customers to improve their education and professional skillset and help them to obtain employment along their chose Career Pathway by providing intensive career advising and case management services. You will engage each customer in a comprehensive assessment that includes career aptitudes and interests, work skills, and education levels and mutually develop short- and long-term service strategies. Services that you may engage your customers in include interview and resume assistance, job referrals from WorkInTexas and other systems, work-based learning and classroom training opportunities, soft-skill development, support services, referrals to partners, and follow-up services. In addition, you may be asked to outreach new customers, facilitate workshops and orientations, present about Career Center services and programs, and manage partner relationships.

    Essential Duties and Responsibilities:

    • Interviews customers to assess the skills and education levels and overall needs.
    • Identifies barriers that would prevent a successful engagement of the customers. 
    • Determines customer eligibility for local, state, and federal workforce development programs and activities.
    • Provides active case management, engages customers in relevant activities, and maintains customer contact.
    • Provides customers with information on the local job market, employment services and resources, educational opportunities, and other available services.
    • Identifies customer support services needs and provides assistance in a timely manner.
    • Follows up with customers engaged in workforce activities.
    • Data enters all services according to policies and procedures accurately into multiple information systems.
    • Maintains quality case files with all required documents and with all filing up to date.
    • Provides exceptional customer service.
    • Performs other related duties as assigned.

    Skills and Qualifications

    • Bachelor’s Degree from an accredited university or college in a relevant field of study, or
    • Associate Degree from an accredited college or university in a relevant field of study, and two (2) years of work experience in the public or private sector, preferably in workforce development, or
    • High School Diploma or equivalent from an accredited educational institution with four (4) years of work experience in the public or private sector, preferably in workforce development.
    • Excellent verbal and written communication skills.
    • Demonstrated customer service skills, problem solving and critical thinking skills.
    • Demonstrated computer skills.
    • Familiarity with the communities being served.
    • Ability to develop and maintain professional working relationships.
    • Bilingual in English and Spanish strongly preferred.

    COMPANY OVERVIEW:                             

      C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs.  We’re located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of “Respect, Communication, Customer Engagement and Ingenuity.”

      Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone’s life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:

    +--------------------------------------+--------------------------------------+ | - Health Insurance (with no cost | - Dental | | options for employee only plans) | - Vision | | - Wellness Reimbursement | - Life Insurance | | - Generous Paid Time Off | - Short and Long Term Disability | | - Paid Parental Leave | - Pet Insurance | | - 401(K) with 6% Employer Match | | +--------------------------------------+--------------------------------------+

    JOB TITLE: CAREER COUNSELOR

    SALARY: 17.00+

    LOCATION: SAN ANTONIO, TX