JOB TITLE: DATA ANALYST  

SALARY: $18.27+

DATA ANALYST

Under close supervision, this position is responsible for ongoing analysis of data and information, obtained from a variety of sources to ensure management and staff has actionable information to ensure quality data entry and integrity and contribute to meeting contracted performance measures.

OVERVIEW:

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Oversees, collects, compiles, analyzes, and interprets workforce data and information data for the workforce system, management and staff.

· Uses all reports generating methods and information technologies to extract, compile and analyze data; uses TWIST & WIT Web, ad-hoc and related methods to develop reports, review the information and provide meaningful feedback to management and staff.

· Provides detailed analysis of the data in support of the workforce system goals and provides staff with the tools to monitor and achieve performance targets.

· Participates in strategy development to meet/exceed performance measures.

· Provides quality analysis & workforce planning.

· Prepares and provide presentations for staff to individual or in a group setting.

· Provides technical assistance to staff regarding workforce programs, performance measures, and/or related policies and procedures.

· Runs ad hoc reports to meet requests and needs and utilizes external software to collect and analyze data.

· Apply proven principles of theory and design to build and manage a database.

· Implement best practices in information technology management.

· Determine significant features, advantages and disadvantages of various database systems.

· Provides monthly scorecards to gauge career center and staff performance.

· Monitors center staff caseloads and shares information with management.

· Reviews and processes data integrity (DINT) requests.

· Reviews and processes deletion requests.

· Reviews and processes merge of customer records requests and change of customer social security number requests.

· Performs other related duties as required.

SKILLS/QUALIFICATIONS:

· Bachelor degree from an accredited university or college in a relevant field of study and 2 years of experience working in the public or private sector, preferably in a field of workforce development, or

· Associate Degree from accredited college with 4 years of experience working in the public or private sector, preferably in a  field of workforce development, or

· High School Diploma or equivalent from an accredited educational institution with 6 years of experience working in the public or private sector, preferably in a field of workforce development.

· Prefer knowledge of workforce development programs, economic development, business intelligence, business trends and project management experience.

· Prefer work experience in a performance based environment, public or private, the ability to analyze and interpret information and data and provide relevant feedback for action.

· Strong leadership skills, ability to motivate and provide guidance to staff and management.

· Strong interpersonal skills; ability to communicate effectively and interact with all stakeholders; ability to develop solutions.

· Strong knowledge of effective management techniques and practices, including planning, developing and implementing strategies and assessing results.

· Analytical and problem solving skills.

· Must have a working knowledge of, and be familiar with Windows operating systems and client/server hosted and on-premise applications.

· Scripting languages (VBScript, JavaScript, etc.)

· Microsoft SQL database querying, scripting, and administration.

· Time management skills to stay on target with goals.

· Detail orientated and strong organizational skills.

· Excellent computer software skills for database and spreadsheet; advanced skills in Microsoft office suite, including Excel.

· Strong documentation skills.

· Extensive knowledge of workforce information systems, TWIST, WIT, and other relevant management information systems.

· The position is in the Workforce Solutions service delivery area. A Data Analyst must be able to relocate anywhere in the service delivery area.

· Ability to develop and maintain professional working relationships with management, coworkers, workers from other programs as well as the public.

· Bilingual English and Spanish preferred.

COMPANY OVERVIEW:                             

  C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs.  We’re located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of “Respect, Communication, Customer Engagement and Ingenuity.”

  Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone’s life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:

+--------------------------------------+--------------------------------------+ |   Health Insurance (with no cost |   Dental | | options for employee only plans)    | | | |   Vision | |   Wellness Reimbursement | | | |   Life Insurance | |   Generous Paid Time Off | | | |   Short and Long Term Disability    | |   Paid Parental Leave | | | |   Pet Insurance | |   401(K) with 6% Employer Match | | +--------------------------------------+--------------------------------------+

EEO/AA

 C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.

PRE-EMPLOYMENT DRUG TESTING/BACKGROUND CHECK REQUIRED. C2 GLOBAL PROFESSIONAL SERVICES, LLC IS AN EQUAL OPPORTUNITY EMPLOYER/PROGRAM.  AUXILIARY AIDS AND SERVICES ARE AVAILABLE UPON REQUEST TO INDIVIDUALS WITH DISABILITIES. RELAY TEXAS: 800.735.2989 (TDD) AND 800.735.2988 (VOICE) OR 711