JOB TITLE: BUSINESS SOLUTIONS REPRESENTATIVE 

LOCATION: AUSTIN, TX

PAY RATE: DOE

JOB OVERVIEW:

This position is responsible for: establishing and maintaining business partnerships with local employers; soliciting job orders; and working with Career Center staff to fill job orders. Acts as primary point of contact to the business community to ensure hiring needs are met. Coordinates employers’ events for job fairs and layoffs, among others. Be a resource to the workforce system and all customers, internal and external.

DUTIES AND RESPONSIBILITIES:

• Responsible for meeting and exceeding all C2 GPS applicable performance measures (i.e., Job Postings Filled Rate, Workforce Assistance, etc…).

• Assists employers in recruiting, screening and referring qualified applicants to meet their hiring needs.

• Assists employers with Work In Texas (WIT) system and navigating them through the job order process; assists employers in the development of job descriptions to ensure quality matches in WIT; enters job postings into WIT.

• Manages job postings to ensure quality customer service.

• Performs direct outreach and recruitment to fill job orders via letters, phone calls and on-site visits to solicit job postings.

• Responsible for establishing and maintaining business partnerships with local employers.

• Responsible for the recruitment, scheduling and logistics of hiring events and job fairs.

• Responsible for the obtainment of programmatic agreements such as Work Experience, Subsidized Employment and other special assignments as needed.

• Records all services according to policies and procedures accurately and timely as service is provided to the customer in the appropriate systems (WIT, TWIST, etc.).

• Coordinates and assists Workforce Solutions Business department with dislocated workers affected by a layoff and/or downsizing and rapid response services.

• May review Work In Texas work registrations and updates them as appropriate.

• Responsible for the recruitment and obtainment of programmatic agreements such as Work Experience, Subsidized Employment and any other special projects.

• Responsible for the recruitment, scheduling and logistics of hiring events and job fairs.

• Conducts presentations and coordinates events and meetings with community organizations, i.e. chamber of commerce, economic development, etc…

• Understands labor market information, provide the information in multiple formats to a diverse audience and extract as necessary, relevant data for customers’ needs.

• Uses workforce resources efficiently to achieve goals and meet performance measures

• Performs other related duties as assigned.

PREFERRED EDUCATION AND EXPERIENCE:

• Bachelor Degree from an accredited college or university in a related field preferred, and 1 years work related experience, preferably in a field of business services, labor market information or workforce development, or

• Associate Degree from an accredited college and 3 years work related experience, preferably in a field of business services, labor market information or workforce development, or

• High School Diploma or equivalent required and 5 years work related experience, preferably in a field of business services, labor market information or workforce development.

• Excellent customer service; ability to track and follow up on customer requests and needs.

• Excellent verbal and written communication skills.

• Demonstrated customer service skills, problem solving and critical thinking skills.

• Demonstrated computer skills, with experience using word processing and spreadsheet software programs.

• Knowledge of workforce programs & services; community and civic resources; interviewing techniques & principles; agency policy & procedures; computer applications.

• Must have considerable skill in interviewing techniques.

• Familiarity with communities being served, with knowledge and understanding of local needs and resources.

• Demonstrated knowledge of labor market trends.

• Public speaking experience.

• Ability to develop and maintain professional working relationships with all levels of management, coworkers, and workers from other programs.

• This position is in the Workforce Solutions service delivery area. A Business Solutions II must be able to relocate anywhere in the service delivery area.

• May be required to utilize a personal automobile for agency related business requiring a current valid driver’s license and current automobile liability insurance.

• Bilingual in English and Spanish strongly preferred.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands for finger coordination, reach with arms and hands, pulling standard file cabinet and vertical file drawers, lift/carry 10 pounds of paper, drive a vehicle, stoop, kneel and talk and hear. Occasional travel required.  Flexible hours may be required.

COMPANY OVERVIEW:

C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs.  We’re located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of “Respect, Communication, Customer Engagement and Ingenuity.”

Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone’s life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:

+--------------------------------------+--------------------------------------+ | - Health Insurance (with no cost | - Dental  | | options for employee | | | only plans)  | - Vision  | | | | | - Wellness Reimbursement   | - Life Insurance  | | | | | - Generous Paid Time Off   | - Short and Long Term Disability  | | | | | - Paid Parental Leave  | - Pet Insurance   | | | | | - 401(K) with 6% Employer Match  |   | +--------------------------------------+--------------------------------------+

Equal Opportunity Employer: minority/female/disability/veteran