JOB SUMMARY:

The CAREER COUNSELOR is a pivotal role on the career center team. The CC provides career counseling and coaching to help customers improve their training and professional skillset to obtain employment in their desired field.  The CC expands job seeker employment opportunities and directly impacts mission success.    

ESSENTIAL FUNCTIONS:

• Provides a comprehensive assessment to include career aptitude assessments to help identify needs, and evaluate the customers’ interests, skills, and abilities.
• Recommend helpful workforce programs and services at the local, state, and federal level that customers are eligible to participate in. 
• Provides customers with interview and resume assistance, soft skill development, and recommends additional training opportunities.
• Provides information on the local job market, employment services and resources, educational opportunities, and other available services.
• Develop constructive and cooperative working relationships with internal team members, the public and external partners.
• Self-monitors caseload and maintains data accuracy, the integrity of the case file and confidentiality of customer information. 
• Actively seeks ways to improve workforce services to meet labor market needs.
• Ensures customers are regularly tracked to contribute to C2GPS performance goals.
• Performs other duties as assigned and fulfills responsibilities as required.

KNOWLEDGE/SKILLS/ABILITIES:

• Bachelor’s Degree from an accredited university or college in a relevant field of study, OR
• Associate Degree from an accredited college or university in a relevant field of study, and two (2) years of work experience in the public or private sector, preferably in workforce development, OR
• High School Diploma or equivalent from an accredited educational institution with four (4) years of work experience in the public or private sector, preferably in workforce development.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills, problem solving and critical thinking skills.
• Demonstrated computer skills, with experience using word processing and spreadsheet software programs.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
• Ability to develop and maintain professional working relationships with management, coworkers, workers from other programs and outside agencies, as well as the public.
• May be required to utilize a personal automobile for our agency’s related business requiring a current valid driver’s license and current automobile liability insurance.
• Bilingual in English and Spanish strongly preferred.

EDUCATION AND EXPERIENCE: 

• High School Diploma or GED required. 
• Associates or undergraduate degree preferred.
• (1) year of relevant experience preferred.
• Valid driver’s license and proof of insurance with good driving record.
• Ability to relocate within the service delivery area.
• Bilingual in English and Spanish strongly preferred.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands for finger coordination, reach with arms and hands, pulling standard file cabinet and vertical file drawers, lift/carry 10 pounds of paper, drive a vehicle, stoop, kneel, talk and hear. Occasional travel required. Flexible hours may be required.

ABOUT US:

C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Nevadians and Floridians.  C2 GPS has a reputation for outstanding customer service, building relationships in our local communities and providing career services to enable job seekers to find meaningful work and grow their careers.

Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors.  Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas and central Florida. 

C2 GPS’ guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work. 

+--------------------------------------+--------------------------------------+ | -   Health Insurance (with no cost | -   Dental | | options for employee only plans) | -   Vision | | -   Wellness Reimbursement | -   Life Insurance | | -   Generous Paid Time Off | -   Short and Long Term Disability | | -   Paid Parental Leave | -   Critical Illness Insurance | | -   401(K) with 100% Employer | -   Accident Insurance | | Match up to 6% of individual | -   Pet Insurance | | contributions | | | -   Norton LifeLock Identity Theft | | | Protection | | +--------------------------------------+--------------------------------------+

EEO/AA

C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, ***, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.