Job Description

#ZR REF# COR17991 HOURS:

• Monday-Friday (8:00am-5:00pm)

SUMMARY:

• Seeking a Technical Writer to support the division’s United for Excellence (U4E) Process Documentation initiative.
• The position will be responsible for creating new and editing existing process documents (system overviews, SOP’s, etc) to the standards provided by the U4E team, based on a pre-determined list of needs identified by the U4E team.
• The position will work closely with internal subject matter experts to develop and finalize content.
• This position will report to the Facilities Engineering group but will also take direction and be dotted line into the U4E team.

Primary Responsibilities:

• Utilize WPS’ existing Quality Systems Architecture and templates for document development
• Work with subject matter experts (SME) to review updated documentation, ensuring content is accurate, easy to follow and formatted correctly
•  Work with SME’s to document new or currently undocumented processes, work instructions, or other documentation
• Determine any duplication and/or what documents can be combined
•  Recommend visual aids, including diagrams, tables and flow charts, to enhance documentation and optimize the impact of provided information
•  Enlist the assistance of cross-functional team members as needed for content accuracy
• Coordinate meetings/walk throughs with SME’s and process owners to gather information
•  Document process work flows and update existing ones as needed
• Suggest improvements for streamlining processes (standardize processes where appropriate)
•  Report progress to U4E Team as documents are completed

Qualifications

Desired Skills:

• Associates Degree (or equivalent experience with this type of process documentation)
• Excellent written skills in English
•  Prior experience preparing documentation such as work instructions or procedures.
•  Process/procedure or technical writing experience.
• MS Office Suite, with advanced Microsoft Word skills, including styles, multilevel lists, tables, indents, spacing, pagination, pictures, table of contents, etc.
• Proficient typing skills
•  Experience mapping processes using Visio or similar tools
• Fluent in Outlook, able to email and coordinate meeting requests and schedule rooms
• WebEx or similar tool for online meetings
• Experience with SharePoint and flowcharts a PLUS
• Proficiency in image-capture software, such as Snagit
•  Excellent communication skills
• Attention to detail
• Inquisitive, curious, desire to know how processes work
•  Logical thinker
•  Process focused
•  Self-motivated
• Self-directed
• Proven ability to work independently and as a team member

THIS IS A CONTRACT POSITION.

• Location: USA - NY - Corning
• Duration of contract: 4 Months
• Education/Experience: Associates Degree (or equivalent experience with this type of process documentation)
• Pay Rate: $19-23 per hr

Additional Information

All your information will be kept confidential according to EEO guidelines.