Customer Service Representative - Friendliest Around

CARSTAR DANRICH

Customer Service Representative - Friendliest Around

Homer Glen, IL
Full Time
Paid
  • Responsibilities

    We are looking for amazing team members to join us in building something great. If you want more, keep reading.

    THE COMPANY:

    CARSTAR offers the highest quality repairs and customer satisfaction in the auto body repair industry. We aren't satisfied with good enough. We want to be something more. We look to improve every day.

    • Industry Leader In Customer Satisfaction
    • Great Insurance Partnerships
    • Dedicated To Proper Repair

    THE POSITION:

    We're looking for only the friendliest Customer Service Representatives (CSR) to work with our customers. New CSRs typically earn a base of $30,000 plus bonuses per year while Senior CSRs make up to $41,700 plus bonuses per year.

    • Strong Bonus Program
    • Very Competitive Benefits Package
    • Access To Advancement Training

    THE REQUIREMENTS:

    We want our customers to love our service. And since their first contact with us usually starts with a CSR, they need to love our CSRs! If you easily relate to people and are dedicated to making their lives better, you may be the CSR we are looking for!

    • Experience: 2+ years of customer service experience required, preferably in a retail setting.
    • Education: HS diploma or GED equivalent required; college degree preferred.
    • Skills: Excellent customer service, communication, and negotiation skills with the ability to relate well to a diverse customer base. Proficiency with office computer software. An ability to speak a second language is much appreciated!
    • Characteristics: You must have strong attention to detail. Being highly organized with the ability to handle multiple concurrent assignments is a must. While most customers have a great experience, you need to be cool and calm when a customer is having a difficult time.

    WHY SHOULD YOU APPLY?

    This is your opportunity to join a team focused on building something better. We all value what our teammates offer.

    • Great Benefits
    • Strong Growth Opportunities
    • Company Sponsored Training Programs
    • Bonus Program
    • Great Team Environment

    OUR ADVICE:

    If the idea of being a valued team member and not just an employee excites you, don't wait. Hurry up and apply because we can't wait to meet you. And if you are worried about your current employer, don't. As much as we wish you could join us today, we encourage giving fair notice.

    P.S. - Share this! We are growing our team and have multiple openings. Don't worry about missing out. If you are great, we will find a place for you. Best of all, you can earn an awesome referral bonus for bringing great people with you!