Benefits:
Opportunity for advancement
Savings bank
Signing bonus
Location: Anaheim CA (on-site adult day program) Schedule: Full-time or Part-time (Monday–Friday, day hours) Compensation: $27.00 – $30.00 per hour (DOE) + $500 sign-on bonus (conditions apply)
Job Summary: The Case Manager coordinates and oversees services for adults with developmental disabilities in our behavior management day program. In this role, you will be the primary advocate and planner for a caseload of program participants. You will develop individualized service plans, coordinate with families and external providers, and ensure each participant’s needs are met in accordance with their goals and behavioral support plans. The Case Manager is essential in ensuring quality of care, compliance with regulations, and smooth communication among all parties. This position is ideal for a detail-oriented professional who is passionate about empowering individuals with disabilities and has strong organizational and advocacy skills.
Key Responsibilities: • Develop Individual Plans: Create and maintain individualized service plans (ISPs) or program plans for each participant, in collaboration with the participant, their family, and the team. Ensure plans align with each person’s IPP goals and behavioral support needs. • Service Coordination: Coordinate all services and supports for participants. Act as a liaison with families, residential caregivers, Regional Center coordinators, and other service providers to arrange needed supports (therapies, medical appointments, transportation, etc.). • Monitor Progress: Track participant progress towards goals. Collect input from direct support staff and behavior specialists on participant achievements and challenges. Regularly review and update plans to reflect progress or changing needs. • Documentation & Compliance: Maintain thorough case files and documentation for each participant, including progress notes, quarterly reports, and any incident reports. Ensure all documentation meets the standards and regulations for adult day programs (e.g., regional center and state requirements). • Team Collaboration: Work closely with counselors/direct support staff and the ABA Specialist to ensure that daily programming and behavior strategies are implemented according to each participant’s plan. Provide guidance and training to staff on individual participant needs and plans. • Advocacy: Advocate for participants’ needs and rights. This includes facilitating participant meetings (such as annual IPP meetings or interdisciplinary team meetings), voicing any concerns about participant welfare, and helping problem-solve any barriers to success. • Quality Assurance: Ensure the health, safety, and well-being of participants at all times. Participate in program evaluations and help implement improvements. Stay up-to-date with best practices and regulations in the field of developmental disability services. • Other Duties: Perform other case management and program support tasks as assigned by the Program Director to help the program run smoothly.
Qualifications & Requirements: • Education: Bachelor’s degree in Social Work, Psychology, Human Services, or a related field required. (Master’s degree or additional certifications in the field are a plus.) • Experience: 3–5 years of case management or related experience in the developmental disabilities field required. Experience should include working with adults in a day program or similar setting, with understanding of behavior management principles. • Knowledge/Skills: Familiarity with Individual Program Plan (IPP) processes and regional center or similar systems is highly desirable. Excellent organizational skills and attention to detail for managing multiple cases and documentation. Strong communication skills (both written and verbal) for interacting with families and professionals. Empathy, problem-solving abilities, and a collaborative mindset are a must. • Language: Fluent English required (clear written and spoken communication). Fluency in Arabic or French required (must be able to communicate in at least one of these languages fluently). • References: Must provide professional references that can speak to your experience and reliability in a case management or similar role. • Background & Health: Must pass a criminal background check and have a clear TB test result. CPR/First Aid certification required (or willingness to obtain prior to hire). • Other Requirements: Authorized to work in the U.S. A valid driver’s license and reliable transportation is preferred for any off-site meetings or visits. Proficiency with basic office software (email, Word/Excel) for documentation and communication.
To Apply: Please send your resume to cduenas22@gmail.com with the subject line “Case Manager Application.” In your email, include answers to the following questions for a quicker vetting process: • Are you fluent in English (speaking and writing)? Are you also fluent in Arabic or French? If so, which one(s)? (If you speak Arabic, what dialect do you speak?) • Do you have at least 3 years of experience in case management or coordinating services for individuals with developmental disabilities (especially in an adult day program setting)? Please briefly describe your relevant experience. • Do you have at least a Bachelor’s degree in social work, psychology, human services or a related field? Please state your degree and major. • Can you provide professional references who can verify your work experience and performance? • Are you willing to undergo a criminal background check and TB test as part of the hiring process? Do you have a current CPR certification, or are you willing to obtain one before starting work?
About Us: We are an equal opportunity employer and a passionate team dedicated to making a positive impact in the lives of those we serve. If you meet the qualifications and are driven to help adults with developmental disabilities thrive, we encourage you to apply for one of these rewarding positions! We look forward to hearing from you.