CASE MANAGMENT/REFERRAL SPECIALIST

HESS SPINE AND ORTHOPEDICS LLC

CASE MANAGMENT/REFERRAL SPECIALIST

Clifton, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Company parties

    Dental insurance

    Paid time off

    Job Title: Medical Scribe Location: Offices in Union, Old Bridge, Edison, Clifton, Fairfield, and Jersey City, NJ Compensation: $28.00-$30.00/hour Job Type: Full-Time Travel Required: Yes (between offices) Experience Required: Minimum 2 years Language Requirement: Bilingual in English and Spanish (Required)

    About Us

    Hess Spine and Orthopedics is a leading orthopedic and spine surgery practice dedicated to delivering high-quality care to patients with spine and extremity conditions. We offer comprehensive orthopedic, spine, and pain management services across multiple locations in New Jersey.

    Position Summary

    We are seeking an experienced Referral Specialist to support our team of physicians by sending referrals accurately. Additionally, the ideal candidate will be able to perform Case Management to help streamline processes and procedures. This is a key position that ensures smooth clinical workflow and high-quality patient care. The ideal candidate is detail-oriented, adaptable, and has a strong understanding of orthopedic and medical terminology.

    Responsibilities

    Assists to the doctor in sending referrals to our network of partners.

    Identifies issues within patient charts, missing information, missing documentation, and obtains/contacts correct departments to obtain.

    Review and organize clinical data, imaging, and lab results

    Assist with chart completion and ensure records are accurate and up-to-date

    Maintain patient confidentiality and comply with HIPAA regulations

    Travel between our practice locations as needed

    Requirements

    Minimum of 2 years of experience as a referral specialist/case management in an orthopedic company

    Fluency in both Spanish and English (written and verbal) is required

    Strong knowledge of medical terminology, particularly in orthopedics, spine, and pain management

    Proficiency in EMR systems (experience with ECLINICALWORKS EMR is a plus)

    Excellent written and verbal communication skills

    Ability to work in a fast-paced clinical environment and travel between offices as needed

    High school diploma or GED required; college degree preferred

    Why Join Us?

    Work in a dynamic, growing orthopedic practice with a strong reputation for clinical excellence

    Collaborative and supportive work environment

    Opportunities for professional growth and skill development