Job Description
ABOUT COMMUNITY DEVELOPMENT BANK
Community Development Bank was founded in 1906 and purchased by three non-profit Community Development Corporations in 2001. A for-profit financial institution owned by non-profit Community Development Corporations is very unique and brings significant economic development resources to the communities we serve.
We generously support local non-profit organizations, fundraisers and student groups with financial contributions. Additionally, we provide scholarships and internship opportunities to local high school and college students. You’ll regularly see our staff volunteering at community events, coaching youth sports or serving on local non-profit boards.
Working at Community Development Banks means supporting a wide variety of community initiatives and local economic development. We are excited about the future and look forward to continuing our work with loyal partners, customers and employees to make our communities great places to live, work and raise a family.
CORE Value's
Integrity
Customer Focused
Long Term Relationships
Professionalism
Teamwork
LOCATIONS
Ogema, MN – Hancock, MN – St. Michael, MN
JOB SUMMARY
This position is the backbone of the consumer and commercial banking experience, and offers hands-on client interaction by helping our clients with their basic financial needs. The teller meets the needs of customers by providing quality service. The duties and responsibilities will be determined by location.
Compensation will be based on experience for this entry level position.
SCHEDULED HOURS OF WORK
Full - Time 40 Hours
Includes an average of two Saturdays Per Month (8:15 PM - 12:00 PM)
GENERAL HOURS OF WORK
Monday - Thursday 8:00 AM - 5:00 PM
Friday 8:30 AM - 5:30 PM
Saturday (when scheduled) 8:15 AM – 12:00 PM Noon
ESSENTIAL FUNCTIONS
Understand and comply with all applicable regulatory requirements associated with this position.
Customer service and communications skills. Greet clients as they enter the bank or drive up. Help them with their transactions or direct them to the person that can help them in a timely manner. Answer phones by third ring.
Accurately take deposits, cash checks, issue cash, prepare cashier checks, prepare In-house tickets, process loan payments, and redeem savings bonds.
Maintain cash balances in the teller drawer, vault and coin machines within established limits.
Scan transactions for processing. Process remote and mobile deposits. Scan all documents.
Promote Community Development Bank’s products and services when the opportunity arises both within and outside the bank.
Make accurate and thoughtful decisions by following procedures and policies. Understand when necessary to consult with Supervisor.
Assist customers with access to safe deposit boxes, debit cards, and Internet Banking issues.
Back-up Receptionist.
Balance ATM Canisters, verifying cash supplied and remaining upon return from security service.
Process Canadian items in a timely manner and send out for collection.
Order customer checks.
Assist in review and verification of file maintenance and new/closed accounts.
Assist with debit card issues.
Make coffee, pop popcorn, maintain equipment.
Other duties as assigned.
EDUCATION AND EXPERIENCE
High school diploma or equivalent desired.
Current high school student acceptable.
Customer service experience desired.
Previous cash handling experience preferred.
BENEFITS
Community Development Bank offers a competitive wage, ten paid holidays, PTO, paid long term & short term disability, 100% paid single health and dental, 75% dependent paid. 401(k) HSA and HRA.
DISCLAIMER
Job summary and essential functions described are not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.