Responsibilities:

• Collaborate with delivery team members to deliver quality outcomes to business partners

• Complete discovery to determine business needs and requirements

• Conduct business analysis to recommend technical solutions

• Clearly document business user requirements and functional needs

• Consult with management on system principles and best practices

• Document existing business processes and proposed modified business processes.

• Document appropriate business rules, policies, and standards

• Communicate effectively with both business partners and technical team about the business requirements and development of solutions

• Provide technical instruction/assistance on how to use automated applications.

• Investigates reported system malfunctions and document findings.

• Provide training to end users.

• Acts as applications developers’ primary point of contact to answer (or follow-up on) workflow and design related questions and issues.

• Analyzes business system operation/function solutions for feasibility.

• Documents business system operation/functions and proposed changes/modifications.

• Participates in system analysis and design.

• Builds data test files.

• Performs system testing.

• Supports business UAT efforts

• Set and implement industry best practices with other BAs on the team

• Coordinate with leadership on performance evaluations

• Coach and mentor other BAs

  
  

  Qualifications:

• System design and analysis

• Needs assessment techniques

• Quality service standards

• Specification development and writing

• Process modeling and diagraming techniques

• Requirements elicitation

• Facilitation to solve problems

• Conveying users perspective to technical people in technical language and technical perspective to users in non-technical language;

• Using logic and analysis to identify the strengths and weaknesses of different approaches

• Conducting tests to determine whether equipment, software, or procedures are operating as expected

• Reorganizing information to get a better approach to problems or tasks.

• Ability to communicate information to others, orally and in writing