Job Description

Job Description

POSITION: HELP DESK ANALYST - FAIRFAX COUNTY GOVERNMENT (FAIRFAX VA, COMBINATION OF ON-SITE AND REMOTE WORK)

CEE Corporations Federate Systems is looking for a Help Desk Analyst- Fairfax County Government (Fairfax VA, Combination of on-site and remote work. ) to support one of our CEEs government clients.

US Citizen or US Green card Candidate

• Candidates rate: $20 to $25 per hour on 1099 with CEE Corporation

LOCATION: FAIRFAX, VA

CLIENT: FAIRFAX COUNTY HEALTH DEPARTMENT

DURATION: 8+ MONTHS

03 REFERENCES FROM CANDIDATE AND RTR (RIGHT TO REPRESENT) EMAIL IS NEEDED FROM CANDIDATE TO BE SENT TO CEE CORPORATION HR EMAIL: CEEHR@ CEESL.COM

JOB DESCRIPTION:

• Onsite User support for IT systems and processes (required).
• Works onsite in Health Department Point of Dispensing sites (PODS) for COVID-19 vaccination (required).
• Serves as first point or resolution for desktop/laptop relate issues, or data systems related incidents.
• Communicates with HD IT staff or County IT staff as needed to escalate when onsite resolution is not possible.
• Assists non-technical users with IT assets and data systems.
• Troubleshoots system issues and escalates to software vendors as needed.
• Exports and moves data lists as needed between multiple IT systems.
• Engage directly with onsite users, to include HD staff, County staff, volunteers, and clients.
• Assists in the management of system user access and permissions.
• Assists in the testing and planning of any vaccine administration systems.

SKILLSETS

• Familiarity with or experience in IT solutions for human services system and/or public health.
• Experience in a help desk/support level environment.
• Experience using O365 applications.
• Ability to quickly adapt to new software and systems.
• Ability to analyze and evaluate administrative and technical processes and procedures.
• Ability to translate technical terminology into terms understandable to management and employees.
• Ability to establish and maintain effective business relationships.

NICE TO HAVE: Knowledge and experience developing workflow diagrams, business process mapping, system diagrams, mock-ups, and other visual aides to translate and support detailed written documentation

DR. DAVANI

C*EE Corporation *| CIC CORPORATION | AII CORPORATION

CORE E*ngineering *ENTERPRISES

D.C. GLOBAL GROUP (DCG), Global Cloud Advisory, Artificial IntelligenceIOT (AII) COMPANIES

PROVIDING BEST CCHR (CUTTING-EDGE, COST SAVING, HIGH PERFORMANCE, RETURN INVESTMENT) SOLUTIONS

11250 ROGER BACON DRIVE BUILDING #15

RESTON, VA 20190

OFFICES: 202.827.5707 | 571.800.0280

EMAILS: CEEHR@ CEESL.COM | CICHR@ CICORPG.COM | HR@ CEESL.COM LINKEDIN: CEE CORPORATION WEBSITES: CEESL.COM | CICORPG.COM

Job Types: Full-time, Contract

Pay: $20 to $25 per hour 1099