Job Description

We are seeking a temporary Customer Service Specialist to become a part of our team! You will perform routine to moderately complex clerical work in the preparation, processing and maintenance of accounting data and records.

RESPONSIBILITIES:

• Minimum 6 months – 2 years’ experience maintaining customer accounts 
• Ability to organize, maintain and retrieve detailed information in an efficient manner
• Receives, reviews, and processes applications for business tax receipts.
• Reviews supporting documentation such as certificates of use, state licenses, and all other required documents.
• Consults customers and staff from and other departments in person or over the telephone concerning procedures for obtaining a business tax receipt and information regarding city, county and state business tax receipt requirements.
• Refers customers to appropriate City, County, State, and Federal agencies for further assistance in meeting requirements for a business tax receipt.
• Verifies information provided in applications and supporting documentation through State and local databases.
• Files and maintains records

QUALIFICATIONS:

• Requires a high school diploma or GED equivalent supplemented one to two years of experience in customer service, billing and/or accounting, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

• Ability to communicate effectively in oral and written form

• Ability to adapt to an evolving and continually improving environment

• Ability to handle confidential and sensitive information with discretion

• Understanding of systems as they are used in the (Utility Billing) and Disbursement processes

• Ability to work well under pressure to ensure deadlines are met

Company Description

CEI Staffing is a provider of staffing support services. Based in Sunrise, Florida, we serve the neighboring locations and all over the country with first-rate recruitment and human resource solutions that are specifically attuned to their industry’s unique needs. We take pride in offering the best available personnel for staffing assignments. CEI Staffing was formed to successfully fulfill healthcare, administrative, and professional support services for Federal, State, and Local government agencies and commercial entities. The organizational and individual commitments of our staff of managerial and technical personnel are the basis for the strength of our team. Our commitment to excellence is reflected in all facets of our work and will be reflected in our performance as your support services provider.