CEROLOGIST™ — WAX SPECIALIST Part-Time to Full-Time

Waxing The City of Lakeland

CEROLOGIST™ — WAX SPECIALIST Part-Time to Full-Time

Lakeland, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Employee discounts

    Free uniforms

    Training & development

    Free food & snacks

    Opportunity for advancement

    CEROLOGIST™ — WAX SPECIALIST Waxing the City – Lakeland, FL | Part-Time to Full-Time MUST BE CURRENTLY LICENSED as an Esthetician or Cosmetologist in Florida

    ABOUT US

    Waxing the City – Lakeland is a locally owned studio within a national brand, built on quality, consistency, and care. We help people feel confident through expert services delivered in a clean, modern, and professional environment. We take our craft seriously and believe great results come from strong standards, teamwork, and continuous improvement.

    WHO THRIVES HERE

    If you've ever loved helping a client find exactly the right product, talked someone into a membership they ended up genuinely grateful for, or built a loyal following through real connection and consistency — you'll fit right in here.

    Strong candidates often come from:

    Beauty retail (advisor or keyholder roles)

    Medical spas — front desk, patient coordinator, or membership sales

    Waxing studios or day spas with a product sales or client retention focus

    Fitness studios or wellness brands with membership-based sales experience

    Any retail environment where client education and relationship-building drive results

    Prior waxing experience is welcome but not required. Every Cerologist™ — regardless of background — completes our full training program and learns Waxing the City's proprietary techniques and service standards. The most important thing you bring is the right mindset, client instincts, and coachability.

    ABOUT THE ROLE

    This role is equal parts service professional and client experience specialist. You'll deliver high-quality waxing services, build lasting client relationships, and contribute to a studio culture where everyone is invested in shared success. The best Cerologists here are consultative by nature — they genuinely enjoy helping clients understand their options, make confident decisions, and keep coming back.

    WHAT YOU'LL DO

    Actively recommend memberships or service packages, and retail products through consultative, client-first conversations

    Build and retain a personal book of clients through strong rebooking habits and relationship-building

    Perform waxing services in accordance with Waxing the City training, protocols, and quality standards

    Conduct thorough consultations and follow up to ensure client comfort, safety, and excellent results

    Educate clients on services, aftercare, and enhancement options in a way that feels helpful, not salesy

    Maintain clean, stocked, and professional treatment rooms at all times

    Participate in studio marketing efforts, including creating or participating in social media content and community events

    Follow all sanitation, safety, and operational procedures without exception

    Show up prepared, on time, and ready to contribute to a team-first environment

    Receive feedback professionally, apply it consistently, and continue growing

    WHAT WE'RE LOOKING FOR

    Required:

    Current Florida Esthetician or Cosmetologist license

    At least 18 years of age

    Strongly Preferred:

    Experience in consultative sales, beauty retail, or membership-based environments

    Demonstrated ability to recommend products or services in a way that builds trust rather than pressure

    Comfort having natural, confident conversations about memberships, packages, and enhancements

    Track record of building loyal client relationships and a consistent book of business

    Essential Traits:

    Coachability — genuine openness to learning our specific techniques, even if you have prior waxing experience

    Willingness to unlearn previous habits and follow our standards consistently — not just during training

    Ability to create a warm, welcoming experience for clients with varying personalities, including nervous or guarded first-timers

    Emotional intelligence and professionalism when handling difficult client interactions

    Team-first attitude — pitching in on cleaning, events, or studio needs without being asked

    Reliability and schedule stability — your teammates and clients count on you being there

    Comfort with social media for beauty-related content

    WHAT SUCCESS LOOKS LIKE

    Complete training and consistently perform services according to Waxing the City standards

    Grow your book through strong rebooking rates, membership conversions, and product recommendations clients genuinely value

    Comfortably navigate membership and package conversations — offering the right option for each client's situation

    Build trust that keeps clients coming back — and referring others

    Bring energy and professionalism to every appointment, regardless of how your day is going

    Accept feedback openly and show measurable improvement over time

    Contribute positively to team culture and the studio's shared goals

    Cerologists who succeed here take ownership of their growth, their performance, and their client relationships.

    COMPENSATION

    $14/hour base pay

    Tiered service commission: 5% on first $2,000/period, 8% on $2,000–$4,000, 10% above $4,000

    Product commission: 5% on first $500/period, 10% above $500

    Potential for membership-based sales bonuses

    Tips

    The commission structure is designed to reward growth — the more your book builds, the more you earn.

    PERKS & BENEFITS

    Commission structure that rewards growth — your income increases as your client base grows

    Free waxing services and employee discounts on retail products

    Hands-on onboarding and ongoing training in Waxing the City's proprietary techniques

    Clean, modern workspace in a high-traffic shopping center

    Supportive leadership invested in your long-term development and success

    OUR CORE VALUES

    People First — We treat clients and teammates with care and respect

    Excellent Service — We deliver consistent, high-quality experiences

    Community Connection — We stay involved and give back locally

    Growth Together — We learn, improve, and succeed as a team

    TO APPLY

    If you're a relationship-builder who loves the beauty industry, takes pride in delivering great experiences, and wants to grow with a studio that's going places — we'd love to meet you.

    Waxing the City – Lakeland participates in E-Verify. Employment is contingent upon verification of identity and authorization to work in the United States. Applicants must be at least 18 years of age to be considered.

    Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.