Job Description

Company Introduction: Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.Overview: At Chick-fil-A, we are always searching for people who seek to \faithfully steward\ their responsibilities by \having a positive influence on all who come into contact\ with our business. Our team is infused with a living passion to serve our guests, community and the people we work alongside everyday. 

As a Human Resources Coordinator, you will be directly responsible for stewarding all in house HR related tasks while working with the Multi Unit Human Resources Director and General Manager. This role requires both administrative and operational involvement in store. 

Please review the following description listed below for an overview of responsibilities:

• OPERATIONS

  • Working in operations as a support leader to the manager on duty
  • Training new team members

• PERSONNEL FILES

  • Routine Audits

    • Ensure every employee file is up to date and in accordance with federal and state labor laws
    • Periodic audits of team member time punches

  • New Hire Paperwork

    • File all new hire paperwork
    • Keep blank new hire packets on hand

  • Regularly check for documents that need to be filed and assign said documents to the appropriate location

• ENFORCE LABOR LAWS AND SAFETY PROCEDURES

  • Ensure all team members are well versed and follow safety procedures and labor laws

• DISCIPLINARY ACTIONS

  • Communicate with team members the consequences of being written up for any given offense
    • This will vary case by case so grace and understanding is needed

• EMPLOYEE UNIFORM POLICY

  • Serve as an expert for team member uniform expectations
  • Perform random uniform check offs of team members

• NEW HIRE LIAISON

  • Serve as a point of contact for new hires
  • Walk through the first 2 weeks of employment with new hires

• SCHEDULING NEW HIRE ORIENTATIONS

  • Maintain communication with the General Manager in order to schedule new hire orientation
  • Consistently checking the Onboarding GroupMe chat
  • Ensuring all new hire uniforms have been ordered/arrived
  • Manage all new hire paperwork

Character/Personality: Applicant must exhibit the following qualities:

• Discretion when handling sensitive information.
• Keen sense of discernment in assessing personalities, abilities, skills
• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Enjoys Serving and Helping Others
• Able to communicate concisely and effectively. 
• Self motivated and tenacious to resolve errors. 
• Team-oriented, adaptable, dependable, and have a strong work ethic.
• Skilled and experienced in all areas of responsibility.

Requirements: PREFERRED EDUCATION/SKILLS

• Degree in Human Resources or Related Discipline.
• Previous Chick-Fil-A experience
• Demonstrates excellent verbal and written communication skills. 
• Microsoft Office Proficient

OR

REQUIRED EXPERIENCE

• 1-2 years experience in related field

PHYSICAL REQUIREMENTS

• Able to stand for at least 3 hours
• Able to lift 15 pounds

AVAILABILITY REQUIREMENTS

• 20-25 hours spent in operations
• 15-20 hours administrative
• Available Monday-Saturday

SPECIALIZED TECHNIQUES/KNOWLEDGE

• Excellent human relation skills, planning and creative skills. 
• Able to handle multiple tasks and complete them within specified deadlines.

CRITICAL PERFORMANCE FACTORS:

• Detail-orientated, pro-active in carrying out duties
• Displays ability and confidence to take projects from concept through final application and execution
• Must be creative, energized and highly motivated to accomplish goals. 
• Demonstrates a high level of initiative and assertiveness. 
• Ability to work  both independently and as a team player. 
• Exerts sound judgement and exercises flexibility under pressure. 
• Excellent analytical skill. 
• Decisive