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Member Services Representative Opener

CFFNY

Member Services Representative Opener

Jamaica, NY
Part Time
Paid
  • Responsibilities

    The Front Desk Opener will open the club throughout the week at 5am. You will make sure the club is ready to rock, TV's and music on, and open the doors at 5am to welcome our morning community!

    You will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.

    This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. All Front Desk Associates are required to participate in general cleanliness of the club daily, as well as community outreach and marketing.Regardless of the position you hold, everyone at Crunch is a Crunch Clean Ambassador. While at work, you're pitching in to make our club the cleanest and safest environment in our community.

    Current CPR Certification is required.

    Apply Today!

    Reports to:

    Manager

    Requirements:

    Fluent in English

    Proficient reading and writing skills

    Computer Skills

    Punctuality & Time management skills

    Special Skills:

    Strong customer service skills

    Responsibilities:

    Membership Sales

    Greet all members & guests with a smile and wish them well as they exit the club

    Check in all members and guests in accordance with company procedures

    Facilitate any messages on club software at member check-in

    Answer phones in courteous, helpful, professional manner

    Communicate special events to members and guests

    Maintain an atmosphere, which makes members feel welcome

    Facilitate all member requests or forward to a manager

    Maintain professional disposition at all times

    Sell retail products

    Schedule member services: tanning, etc

    Facilitate payment of member services in accordance with company procedures

    Know club facility, services, and schedules

    Maintain a clean and organized work area

    Assist in all projects as delegated by club management

    Follow all policies and procedures in the Employee Handbook

    Opening and closing duties