Job Description

The DEALER SUPPORT, PG&A is accountable for ensuring dealers are informed and supported in all aspects of researching, ordering, and servicing of Parts, Garments, and Accessories for CFMOTO.

ESSENTIAL DUTIES & RESPONSIBILITIES

·         Field inbound dealer calls and emails regarding Parts, Garments, and Accessories

·         Prepare, review, and send informational PG&A notices to field sales and dealers

·         Prepare, monitor, and correct PG&A catalogue diagrams for internal and external use

·         Train dealers on ordering PG&A items when needed

·         Assist in troubleshooting possible field issues for PG&A

·         Catalogue and communicate PG&A dealer and sales feedback internally

·         Other duties as required

KNOWLEDGE, EXPERIENCE & CAPABILITIES

Education & Experience Required

·         1-3 years’ previous experience in similar role within the Powersports, Automotive, Dealership, or similar industry

·         Customer service experience

·         Relationship building experience

·         Must be able to collaborate

·         Proficient with Microsoft Excel, PowerPoint, Word, and Outlook

·         Strong customer focus and service orientation with the ability to interact effectively with colleagues, dealers/customers and vendors at all levels in a cross-cultural setting

Critical technical, professional and personal capabilities

·         Commitment to continuous improvement, safety, teamwork and open communications

·         A positive attitude, motivated, self-starter with strong teamwork skills

·         Strong communication skills both verbal and written

·         Demonstrates speed and flexibility as appropriate in responding to and adapting to change

·         Promotes cooperation within the team and between teams

·         Demonstrated ability to adapt to a challenging and developing environment; willingness to take on new responsibilities as our business evolves

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Company Description

CFMOTO employees not only help keep the business alive, but they are also enthusiastic and experienced off-road riders who are working to make the experience better for everyone. Do you want to build a career in the motorsports industry? As a global leader in designing and building innovative, high-quality, and high-performance vehicles, we’re always looking for motivated individuals to add to our dynamic US team.