CFTSS Program Director

Brooklyn, NY

150-180K

Join a mission-driven agency in downstate NY as we build our CFTSS program from the ground up. As the program is only one year old, this is a rare opportunity for a hands-on, forward-thinking Program Director to shape its future. You will work closely with the Clinical Director to create strong foundations, drive growth, and ensure high-quality, family-centered care. This is a leadership role that requires strategic thinking, a collaborative spirit, and the energy to problem-solve and adapt as the program evolves.

Key Responsibilities

• Oversee daily operations of the CFTSS program, ensuring effective service delivery for children and families in the early years of the program.

• Collaborate with the Clinical Director to design and implement policies, workflows, and staff training that support quality, compliance, and program growth.

• Build and mentor a team of service providers, supporting ongoing professional development and fostering a positive, mission-driven culture.

• Monitor program performance and quality metrics to identify early challenges and opportunities, making data-informed adjustments as needed.

• Establish strong relationships with referral sources, community partners, and oversight agencies to build awareness and grow the program’s impact.

• Ensure compliance with all state and contractual requirements for CFTSS services.

• Serve as a resource for staff, clients, and families—addressing concerns, troubleshooting issues, and ensuring a smooth experience for all stakeholders.

Qualifications

• Demonstrated experience in program management or leadership within behavioral health, social services, or related fields—experience launching or scaling new programs is a plus.

• Strong understanding of New York State CFTSS regulations, service models, and best practices in family- and community-based care.

• Skilled at building teams, designing workflows, and implementing processes in dynamic or start-up environments.

• Analytical mindset with the ability to use data to guide decisions and improvements.

• Collaborative, adaptable, and committed to supporting children and families with complex needs.

If you're excited by the chance to shape a new program at its most formative stage—and you thrive in environments where your ideas and leadership can make a visible difference—this is your opportunity. You’ll play a central role in building a program that will serve the community for years to come.

Email resume to: Baila@maiplacement.com