Job Description

AECOM is actively seeking highly motivated individuals to train and function as roadside assistance maintenance Operators supporting the Georgia Department of Transportation's CHAMP program. Operators play a key critical role in safeguarding motorists traveling the interstates by ensuring roadways are clear of debris, reporting highway maintenance issues and assisting stranded motorists, among other duties. Starting pay is $17hr.

District 6 covers the following areas; Cartersville, Dalton, Buchanan, & Rome, serving 17 counties within the Northwest Georgia region. Georgia DOT's complimentary roadside assistance and maintenance service known as CHAMP (Coordinated Highway Assistance & Maintenance Program) is available to motorists traveling through the region.

CHAMP Operators play a key critical role in safeguarding motorists traveling the interstates by ensuring roadways are clear of debris, reporting highway maintenance issues and assisting stranded motorists, among other duties.

These dynamic roles are ideal for individuals with solid mechanical and/or automotive repair skills, a background in long or short term driving, emergency responders, ex-military and former HERO responders. Full-time CHAMP Operators will be provided with a company cell phone, radio, and a fully outfitted response vehicle while working on this program.

The responsibilities of this position include, but are not limited to:

• Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorists, roadway deficiencies, site distance problems and obstructions that may cause lane blockage.
• Professionally and courteously assist the public with circumstances that have left them stranded, such as dead batteries, running out of gas, or flat tires.
• Ensure compliance with all Federal, State, and Municipal laws, rules and ordinances.
• Monitor, report and document roadway deficiencies to Dispatch or District offices.
• Works under direct supervision performing routine and repetitive duties. On-the-job training is received in an area of technical specialty.
• Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage.
• Consistently ensure quality customer service through professionalism, timely response, skill and courtesy.
• Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record.
• Give automotive gas and or diesel fuel to stranded motorist when needed.
• Provide battery boost.
• Provide minor first aid to injured if needed until more advance medical personnel arrive.

Qualifications

MINIMUM REQUIREMENTS :

• High School Diploma and or equivalent certificate (GED) or 1 year of relevant work experience in lieu of education.
• Be a minimum of 18 years of age.
• Ability to drive, using an AECOM provided vehicle, patrolling and monitoring a segment of interstate roadway in an assigned region.
• Possess a valid Driver’s License and a clean driving record, including no suspension of license in the last 5 years.
• Must pass a State and Federal criminal history/security and motor vehicle background checks.
• Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment. Must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process.
• Possess or be able and willing to obtain CPR and First Aid certifications.
• Working knowledge of basic automotive repair.
• Willingness to be on call 24/7 and respond to after-hours call outs.
• Position will include wearing associated personal protective equipment.

Work Environment/Physical requirements – essential functions:

• Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles. Work around heavy, moving, dangerous equipment; often standing/walking. The essential functions of this job include the:
  • Ability to lift up to 95 pounds.
  • Ability to push/drag and generate at least 66 ft./lbs. of vertical downward force pushing a force gauge set at a contact point of 21 inches off the ground.
  • Ability to lift/carry vehicle wheels/tires.
  • Ability to perform repetitive bending, stooping, squatting, kneeling, and/or crouching, and occasionally work with arms above shoulder level.
  • Ability to perform fine motor skills.
  • Ability to perform hand gripping/squeezing for hand tools and equipment (levers, jack handles, air compressor, jumper cables, etc.)
  • Ability to occasionally work at heights less than 4ft.
  • Ability to climb stairs.
  • Ability to descend/ascend vehicle truck steps comfortably.

Please note: This position is contingent upon successfully completing functional tests for each essential function identified for this position as listed above.

PREFERRED QUALIFICATIONS :

• Five (5) years of driving experience.
• Experience in working in roadway traffic environment, and good customer service.
• Basic knowledge of operations of emergency services.
• Basic knowledge of highway maintenance activities.
• Basic knowledge in minor auto repairs and automotive preventive maintenance.
• Ability to work independently with little supervision and manage own time
• Demonstrated ability to reason and make good sound decision based on narrowly defined criteria or guidelines.
• Ability to guide or direct others at incident scenes.
• Ability to gather and disseminate information effectively.
• Working knowledge of the Manual of Uniform Traffic Control Devices (MUTCD)
• Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers.
• Proven ability to manage tasks in a professional manner.
• Demonstrated professional maturity.
• Proven ability to manage time and tasks professionally.

Additional Information

• Sponsorship opportunities for US Employment Authorization is not available for this position.
• Relocation Benefits are not available for this position.
• Other benefits may include Tuition reimbursement and a take home vehicle to be used for company purposes.
• Opportunities for overtime hours and pay are also available.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options , well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.