Customer Service is extremely important in any business. Chuze Fitness is a company that's looking to take Hospitality to the next level. Our top priority is the Member Experience and putting people first! The District Managers of Chuze Fitness are the tip of the spear and have oversight in all aspects of operations. They are the key link between the Regional Director of Operations and the General Managers. They oversee the clubs in their District by mentoring, coaching, and training the General Managers as well as building communication, accountability, and infrastructure to support all employees.
The District manager position is Full-Time and consists of support shifts within the clubs as well as administrative oversight. The scope of work encompasses top performance in Chuze Hospitality, Chuze Cleaning, Recruiting, Training, Leading, Scheduling, Maintenance/Repair, Inspections, Accountability, and passion for people and their well-being.
Core Duties/Responsibilities (includes but not limited to):
Recruit, retain, and train productive Chuze Managers and build a pipeline of leadership
Lead, assist and perfect operational efficiencies across multiple locations
Manage/lead managers to acceptable professionalism and job performance during day-to-day operations
Maintain accountability with your General Managers within your district
Support General Managers with recruiting, training and the accountability of their club employees
Conduct monthly club evaluations and have them completed before the end of each month
Conduct Recruiting Workshops with assistance from the Director of Recruiting
Conduct Culture Trainings with assistance from the District Operations Training Manager
Key Skills -- What behavioral traits, attitudes, and skills are required?
Extraordinary people skills (needs to set an example and the standard)
Leadership, management, team-building skills
Goal setting, organizational, and accountability skills
Strong conflict resolution and problem-solving skills
Proactive, positive attitude
Pays most extreme attention to detail
Development and training skills
Required Skills/Knowledge/Experience:
High school diploma or GED
Prior customer service experience
Track record of success in prior jobs/tasks
1-3 years of leadership/management experience
Extraordinary people skills
Leadership, management, team-building skills
Goal setting, organizational, and accountability skills
Strong conflict resolution and problem-solving skills
Proactive, positive attitude
Pays attention to detail
Excellent recruiting skills
Development and training skills
What Can We Do For You?
Fun work environment
Flexible Hours
Complimentary Membership
1 Complimentary Gym Membership for relative or friend
Working and engaging with amazing people
Quarterly Team Bonding Events with Managers and fellow District Leaders
Yearly Leadership Retreats
Paid Vacation
Paid Holidays
401K (eligible after 1 year of employment)
Benefits: For Full-Time employees full
Chuze Fitness is an Equal Opportunity Employer. A Background check is required for some positions.