POSITION TITLE: TEMPORARY ADMISSIONS ASSISTANT

ORGANIZATION: CIS ABROAD

LOCATION: NORTHAMPTON, MA

TIME: PART-TIME = 20 HOURS/WEEK, M-F, HOURS FLEXIBLE

TERM: JANUARY 13TH - MAY 1ST (16 WEEKS)

NUMBER OF OPENINGS: 2

ABOUT US: WHO IS CIS ABROAD, AND WHY DO YOU WANT TO WORK WITH US? 

At CIS Abroad, we believe that education abroad offers students the best chance to realize their potential and change their world. We're a nationally recognized organization that offers transformative study, intern, and short-term programs in 22 countries and customized programs in over 50 countries across the globe. Our shared values--Passion, Fun, Cultural Awareness, Being Helpful, Change & Growth, Teamwork, & Good Ideas--form the foundation for all we do, and we look for employees who embody these values in their personal and professional lives. We are innovative and fast-moving, and have a fantastic home office (complete with friendly office dogs!) located in a historic building smack in the middle of downtown Northampton, MA. We are proud members of The Forum on Education Abroad, NAFSA, Diversity Abroad, and IIE's Generation Study Abroad initiative.

JOB DESCRIPTION

The Admissions Assistants will assist the Programs Enrollment Management Team with application processing, enrolling accepted students in our overseas partners' portals, and general student admissions needs. The Admissions Assistants will support the team of Program Enrollment Coordinators (PECs) with tasks related to application processing, administrative tasks in our new database, and other tasks as necessary; and will report to the Program Enrollment Manager. A successful candidate will be able to work effectively as a member of the team, should be able to take direction well, and should possess strong organizational skills. 

SPECIFIC DUTIES

--Application Processing  

• Managing and maintaining processing of paperwork/documents sent to the admissions inbox, as well as answering/directing students' and customers' queries sent to that inbox
• Processing specific incoming applications and application pieces
• Creating and maintaining electronic student files (manual data entry, scanning, organizing)
• Enrolling students in our overseas university partner online portals
• Managing spreadsheets and reporting related to enrollment

--Administrative Tasks 

• Processing Consortium Agreements
• Creating and maintaining physical student files when necessary
• Copying - checks, applications, and academic documents
• Scanning - applications and university-specific paperwork
• Compilation, verification, data entry, and tracking of student materials in database

--Applicant Advising 

• Generating and sending acceptance packets and visa letters
• Answering the phone and directing calls to appropriate staff members
• Answering student phone calls and emails to assist with questions and concerns

--Other Duties

• Providing a clear, ongoing account of progress on administrative tasks and project assignments to PEC
• Checking and updating marketing materials, including the CIS Abroad website 
• Maintaining current program materials within program documents, handbooks, and webinar slides
• Creating and maintaining “Standard Operating Procedures” for all tasks performed
• Assisting the greater Enrollment Management team with tasks as they arise, which may include helping process forms and answering questions that come to the company-wide admissions inbox

REQUIRED QUALIFICATIONS

• Computer proficiency
• Interest in international education 
• Strong customer service skills
• Excellent attention to detail and accuracy
• Ability to thrive in a fast-paced environment
• Excellent written and verbal communication skills
• Team player with a rockin' sense of humor
• Cultural fit with CIS Abroad's vision, mission, and values
• Love of (or at least tolerance for) office dogs

PREFERRED QUALIFICATIONS

• Bachelor's degree preferred
• Study Abroad experience or international travel experience a plus
• Experience working with databases and spreadsheets a big plus

PHYSICAL DEMANDS

• Ability to lift or maneuver up to 50 pounds
• Ability to continuously stand or walk
• Ability to bend, squat, climb stairs, and lift frequently

SALARY & BENEFITS

• Entry-level wage, 20 hours per week
• One hour of paid sick time earned for every 30 hours worked 
• Access to LifeCare Employee Assistance Program (EAP)
• Fun, flexible work environment frequented by furry pups
• Office located in a historic building (formerly the Northampton Center for the Arts) right in the heart of Northampton, next to Smith College on the bus line

COMPANY & ENROLLMENT MANAGEMENT TEAM CULTURE: WHO ARE WE LOOKING FOR?

First of all, we are looking for someone who shares our passion for learning about different cultures through study abroad. We balance a hard working nature with a healthy dose of fun. The Enrollment Management Team moves fast, and we are looking for someone who is adaptable, eager to learn, and brave enough to dive right in. Because our students and partners are located across the US and the world, we need someone willing to roll with the challenge of working with people in multiple time zones. Our team structure favors people interested in teamwork and a people-centered approach to advising, but also demands someone who will be able to work independently and take ownership of various projects. Sound like you?

SOUNDS GREAT! HOW DO I APPLY?

• Submit your resume, cover letter, and two professional references, and a short video telling us why you'd be great for this role, via this link: https://cisabroad.breezy.hr/p/...
• Qualified candidates will be contacted for an interview
• No phone calls, please

CIS Abroad provides equal opportunity to all people regardless of age, race, religion, color, sex, gender, sexual orientation, national origin, or physical or mental disability. Equal opportunity applies to hiring, placement, promotion, salary determination, and all other conditions of employment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire. By submitting your application materials to us you are also providing explicit consent for our Human Resources department to process that data within reasonable limitations under the scope of consideration for your employment. For details on how we handle sensitive data please view our Privacy Policy: https://www.cisabroad.com/privacy-policy/