Front Desk - Sales Representative (Part-Time position)
Are you?
…An outgoing, positive, passionate sales and fitness-oriented person who enjoys talking to anyone?
If yes, you may be a great fit to join the CITYROW Westlake Village Crew!
CITYROW is a boutique fitness Studio that pairs high intensity rowing intervals with sculpting weight and mat exercises to work over 85% of muscle groups. The workout provides a high-cardio, full-body workout in 50 minutes. It’s a HIIT workout that’s high intensity and low impact that’s welcoming of everyone. Rowing has always been known as one of the most effective full body workouts, and our Crew Members enjoy our energetic, endorphin-boosting, inspiring and all-inclusive environment.
We are looking for ROCKSTARS who want to be a part of bringing a brand-new exciting workout from NY to California and who want to use your sales and customer service talents to introduce new potential members to this amazing workout.
We are looking for Membership Sales/Front Desk Associates who are self starters, motivated to excel and reach their goals for Membership Sales, are passionate about introducing members to the amazing CITYROW workout, and want to use your talents to help members get the most out of their CITYROW membership.
JOB DESCRIPTION:
A CITYROW Fitness Sales Associate is responsible for meeting and exceeding all key performance sales indicators including membership, renewals, retail sales and maximizing work out traffic. Typical responsibilities include:
Execute sales of new memberships and services
Field and immediately respond to all client inquiries
Warmly and enthusiastically greet clients and facilitate class check-ins
Act as a point of conduct for clients inquiries
Capture and generate leads for prospective new clients, and meets and exceeds all sales goals and revenue-related key performance indicators
Serves as Advisor for prospective clients interested in a variety of memberships
Establishes and maintains an effective referral program
Conducts telephone inquiries/customer care calls; outbound telephone reach; cold calling
Leads CITYROW studio previews with prospects and/or fitness program holders
Accurately follows the daily studio cleaning checklist
Participates in 1-2 CITYROW scheduled workouts per week
Follows up and follows through with all prospective clients
Responds immediately to member requests, inquiries and concerns
Conducts on-boarding of all CITYROW clients
Process retail transactions
Maintain studio cleanliness and appearance
Partners with the Fitness team to ensure that processes are fulfilled
Assists with all promotional, community marketing, lead generation, and sales efforts, including: Tent and table storefront, Street team tactics (flyer distribution, etc.), Engaging in local community events
Social Media Promotion
Sales Associate Skills/Qualifications:
Must have customer service and minimum 1 year of successful sales experience, preferably in fitness industry
Must be proficient in social media, using a Mac and various software applications including Word & Excel
Must be outgoing, positive, friendly, engaging and have outstanding communication skills.
Must have a passion for health and fitness and good social media skills
Must be a self-starter, with a proven track record of high performance
Must be willing to enthusiastically sell and close deals
Must have a passion for working with people and be a strong team player
Must be attentive, outgoing, positive, friendly and engaging
Must have outstanding communication and excellent customer service skills
Must be flexible and able to work weekends
College degree or currently enrolled/completing your degree
Must be able to work non-traditional hours, including weekends, early mornings and/or evenings
COMPENSATION & PERKS:
Competitive pay based on experience
Free or discounted studio memberships
Incentives/bonuses
Discounts on retail products
Required working hours: Variety of weekly shifts, weekend shifts, some evenings, some early mornings.
Applicants should include in the body of their response:
Copy of their resume
Cover letter and list of qualifications relevant to the job
Current availability
Looking forward to hearing from you!