Position Title: Field Service Engineer

Position Type: Engineer / Outside Sales / Full-Time

Work Schedule: M-F 8:00am-5:00pm (varied)

General Purpose:

Sell represented products and services to mechanical contractors and end users, emphasizing design and build projects. Provide engineering services for commercial and industrial mechanical design/build projects often traveling to meet prospective customers face‐to‐face building rapport, as well as to maintain relationships with existing customers.

Principle Responsibilities:

• Manage and develop strong business relationships with existing client base
• Provide mechanical design solutions for HVAC commercial/ industrial heating and cooling systems.
• Perform load calculations for HVAC and commercial/industrial cooling and heating systems.
• Participate in system and equipment commissioning
• Prospect and develop new business and customer relationships
• Develop new accounts by selling direct to end‐users
• Participate in marketing strategies
• Research and prospect new equipment manufacturers and distribution channels
• Participate in trade shows and customer events
• Work closely with our represented manufacturers, building long‐term relationships
• Bring creativity, energy, and fresh innovation to the team
• Provide value‐added products, services, and engineered solutions to current customers
• Drive sales growth in assigned territory by developing and executing geographically targeted campaigns
• Collaborate with architects, engineers and mechanical contractors to craft winning solutions for customers
• Maintain and expand your database of prospects within our representative territory
• Research accounts, identify key players and generate interest
• Identify revenue opportunities within customers' communities through communications, programs and other activities as needed.
• Support other divisions of CM Buck

Requirements and Experience:

• Bachelor’s degree – engineering or technology
• Relevant mechanical design experience in commercial and industrial fields
• Experience selling machinery and technical equipment in the commercial and industrial HVAC field

Skills:

• Analytical
  • Firm business concepts.
  • Analyzes problems; gathers the right information, evaluates data, and finding the root cause.
• IT Software Knowledge
  • Leverages technology to automate repetitive, time consuming administrative tasks including layout and drafting software.
• Be Adaptable
  • Is adaptable, flexible, and open to change as customer requirements evolve.
  • Remains calm under stress.
  • Show resilience, patience, and a positive attitude.
• Create Solutions
  • Empowers people.
  • Exhibits entrepreneurial spirit.
  • Comes up with creative and innovative solutions to meet customer’s needs.
  • Displays courage and takes calculated risks.
• Develop Self and Team
  • Ongoing education on equipment represented and new HVAC technology, including field equipment start up procedures.
  • Demonstrates self awareness, eagerness to learn and ability to learn from mistakes.
  • Inspires others by motivating people, providing rewards and recognition, and leading by example.
  • Provides ongoing coaching and development.
  • Creates a team with the right people in the right roles.
  • Clearly defines roles and sets goals.
  • Accountable to ensure that work is completed by the right people.
• Manage Execution
  • Passionate and committed to CM Buck’s success - drives business results.
  • Takes initiative to make things happen and get the job done to meet customer needs.
  • Works with a sense of urgency.
  • Manages time by prioritizing and multi‐tasking.
  • Pays attention to the details.
  • Holds self and others accountable.
  • Works hard and takes pride in work.
• Works with Others
  • Builds collaborative relationships.
  • Utilizes internal network and external partnerships to share experiences and best serve the customer.
  • Communicates by listening, tailoring message to the audience and being clear and concise.
  • Resolves conflict.
  • Creates a fun work environment and focuses on the team success.
  • Interacts in a genuine, humble, and ethical manner.

Effort:

• Required to work regular business hours, but it may be necessary to occasionally work evenings or weekends to meet deadlines.
• Expected to make quick decisions, supervise workers, and/or interpret data

Job Conditions:

• Normal office, construction site and industrial plant site visits.