Assists General Manager to drives store performance through the development of all sales associates; providing an environment that promotes teamwork and excellent customer service; providing motivation and positive morale.
- Motivates and inspires sales associates, through coaching, counseling and training, to excel in overall sales performance and customer service skills. Supervises 2 or more direct reports.
- Assists Store/Sales Manager to establish individual sales goals and manages accountability increase individual sales performance.
- Ensures team environment by providing timely and consistent solutions to employee conflicts, concerns and policy/procedure violations in order to ensure positive employee relations and motivate the staff to achieve results.
- Assists Store/Sales Manager to recruit and hire the best qualified candidates in order to develop a sales team that will attain store goals and achieve customer results.
- Motivates Sales Associates through development and implementation of exciting sales meetings, communications and sales incentives.
- Provides timely and accurate communication to sales staff of all relative information necessary for the effective and efficient performance of their jobs.
- Drives the performance of new programs, products and sales initiatives through positive communication, training and coaching.
- Solves customer service concerns by providing creative solutions that are in the best interest of the company while providing the customer with a satisfactory outcome.
- Other duties as assigned.
Required Skills
SKILLS/REQUIREMENTS:
- Excellent and effective verbal and written communication skills
- Great listening ability
- High energy, socially-focused, people person with experience in a customer satisfaction environment
- Detail oriented—Must be able to handle details quickly, correctly, and efficiently
- Organized and able to assist in store operations and upkeep as assigned including: merchandising, sales and general housekeeping
- Flexibility to work a retail schedule which includes evenings, weekends, holidays, and special events
- Open to working on a draw/commission compensation
- Prior experience using Windows-based computer programs
- Bachelor’s degree in business (or related field), preferred (but not required)
If you share our enthusiasm for success and outstanding customer service, apply today.
PHYSICAL DEMANDS:
- Ability to sit, stand, walk, stoop, reach and move about the showroom regularly as needed.
- Ability to communicate effectively with customers and co-workers.
- Ability to use vision to read documents and computer screen.
- Ability to use hands to type information into computer.
- Ability to lift/carry up to 15 lbs.
In order to provide equal employment and achievement opportunities to all individuals, employment decisions at Levin Furniture will be based on merit, qualifications, and abilities. Levin Furniture does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Required Experience
- Bachelor’s degree or equivalent experience.
- Minimum two years of direct sales experience.
- Demonstrated sales leadership.
- Demonstrated verbal and written communication skills.
- Proficiency using personal computer and ability to master use of all Levin and Wolf systems applications.
- Demonstrated ability to analyze information to determine successful results.
- Ability to manage multiple priorities in a timely and efficient manner.