SUMMARY/OBJECTIVE
This position is responsible for providing exceptional customer service by being well-versed in teller work and new accounts as well as handling transactions pertaining to loans, collections and/or exchanges. Serves as a new account representative and teller interchangeably on a regular basis.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
COMPETENCIES
CLEAR AND EFFECTIVE VERBAL, WRITTEN AND INTERPERSONAL COMMUNICATION SKILLS
EXCELLENT ANALYTICAL AND PROBLEM-SOLVING SKILLS, ABILITY TO DIAGNOSE, RESOLVE OR ESCALATE A CRITICAL SITUATION
BASIC MATH AND COMPUTER SKILLS
ABILITY TO USE MULTIPLE COMPUTER SYSTEMS AND APPLICATIONS
ABILITY TO HANDLE MULTIPLE PRIORITIES SIMULTANEOUSLY
SUPERVISORY RESPONSIBILITIES
NONE
PHYSICAL DEMANDS
Standing or sitting for prolonged periods. Adjusting or moving objects up to 20 lbs.
TRAVEL REQUIRED
Some travel may be necessary as the need arises.
REQUIRED EDUCATION AND EXPERIENCE
PREFERRED EDUCATION AND EXPERIENCE
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
09.21