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Client Service Representative

COMPASSIONATE CARE ANIMAL HOSPITAL

Client Service Representative

Ann Arbor, MI
Full Time
Paid
  • Responsibilities

    Job Description

    How much do you want to love your job? Compassionate Care Animal Hospital is looking for an energetic individual to come join our practice as a Client Service Representative. You will be the person who gets to greet our fabulous furry (and sometimes not so furry) friends. We are confident that you will find CCAH a dynamic and rewarding environment in which to work, because we consider our employees to be our most valuable resource.

    Since you will be our company’s first impression on the clients and patients that walk through our door, we do require you to be neat, clean and friendly with a positive attitude.

    Our clinic is committed to a high standard of excellence, we hold both AAHA and Fear Free certifications, and would be excited to tell you a little more about what these certifications say about us! We are looking for someone who would enjoy becoming a member of our team and take pride in their employment here. CCAH is a drug free environment.

    A starting wage would be $11-$13 depending on experience (experience in a medical environment preferred) and we provide a variety of benefits including health insurance, retirement, profit sharing, continuing education, and more. If you are interested in developing relationships with your co-workers and would take pride in providing a professional, positive experience to our clients and patients our clinic is the place for you.

    Job Description

    • Greet and check in clients & patients.
    • Answer incoming telephone calls, assist clients.
    • Schedule appointments
    • Receive payments, record receipts for services and handle end of day.
    • Take and resolve complaints from clients being positive to negative criticism.
    • Required to perform basic clerical duties, such as faxing office notes and photocopying.
    • Scan and attach all medical records to patients file
    • Assist with Admin and HR tasks as needed

    Proficiency in Word, Excel, Outlook and Publisher preferred

    Must provide 3 employment references

    Must be available nights and weekends but could have as many as 4 days off each week

    Must be able to lift 50 pounds

    If interested, please apply in person