Personal Injury/ Toxic Tort Law Firm, Chief Operating Officer (COO)

Chicago, IL — Primary Onsite, 3–4 days/week

A respected Chicago firm focused on Personal Injury and Toxic Tort litigation, is seeking a Chief Operating Officer to help lead and scale the business side of the firm as they continue to grow. With the caseload increasing and the team growing as well, the firm is looking for an experienced operations professional who can bring structure, strategy, and strong organizational leadership.

Role Overview

The COO will oversee all non-legal operations, partner closely with firm leadership, and ensure the firm’s processes, systems, and teams are built to scale. This person will sit in on all departmental meetings, maintain visibility across the organization, and drive operational improvements as the firm grows.

Key Responsibilities

• Oversee day-to-day business operations across non-legal departments
• Partner with leadership on financial management, staffing, and long-term planning
• Review, refine, and implement firm-wide procedures and workflows
• Ensure smooth coordination across departments as caseload and headcount increase
• Support hiring, onboarding, and organizational structure as the firm scales
• Collaborate with finance, HR, and IT; potential future direct reports as the role evolves

What They’re Looking For

• Experience running operations or serving in a senior leadership role at a law firm
• Strong process-improvement and change-management skills
• Ability to bring clarity, structure, and strategic oversight to a fast-growing practice
• Local to Chicago and comfortable being onsite regularly
• Plaintiff-side experience preferred but not required
• Not required to be an attorney or paralegal