Job Description

MEDIATION COORDINATOR--FULL TIME

Good Shepherd Mediation Services, a community justice center located in Philadelphia, PA, was established in 1984 with a mission to encourage peace, reconciliation, and social justice. Good Shepherd Mediation Services' goal is to empower people to resolve conflicts.

Good Shepherd Mediation has an exciting opportunity for a Mediation Coordinator to manage intake, scheduling, case management, monitoring, and follow-up of all mediation services; volunteer coordination; record keeping and reporting; and outreach, as needed.

Duties include:

• Conduct intake interviews with individuals who request mediation services, including mediations, circle processes, victim-offender conferences and other dialogue processes.
• Receive referrals from partner organizations and reach out to referred individuals.
• Invite responding parties to mediation.
• Refer parties to community resources, as appropriate.
• Schedule all mediations and assign mediators (volunteer or staff).
• Follow-up with mediation participants one to three months after mediation.
• Serve as primary contact for volunteer mediators.
• Maintain contact information and clearances for all volunteers.
• Assist with volunteer recruitment and training.
• Maintain service statistics and prepare reports as needed.
• Assist with program outreach.

HOURLY RATE: $17 - $19 (based on experience)

BENEFITS: Paid vacation and holidays

Medical and Dental coverage available

QUALIFIED APPLICANTS SHOULD POSSESS THE FOLLOWING:

• Bachelor's degree preferred
• Previous intake experience at a nonprofit preferred.
• Previous experience in conflict resolution, mediation and/or restorative justice preferred.
• Excellent interpersonal, written and oral communication skills.
• Strong organizational and case management skills.
• Ability to establish and maintain effective working relationships with clients, volunteers, partners and personnel from other agencies.
• Ability to work proficiently in Microsoft Word & Excel;Ability to learn and use new technology tools.
• Enthusiasm for the mediation process and loyalty to the goals and objectives of GSMP.

JOB POSTED BY APPLICANTPRO