Job Description

Job Title  ADMINISTRATIVE ASSISTANT  Department: Code Ninjas Stone Oak  | Reports To: Robert Croy | FLSA Status: Non Exempt  | Prepared By: Kristen Coulon  | Approved By: Kristen Coulon | Last Modified: 2023-01-05  JOB SUMMARY

• Performs varied administrative duties for the Code Ninjas Stone Oak dojo.

 GENERAL ACCOUNTABILITIES

• Composes and produces business correspondences and related materials by email or within various customer engagement applications.
• Engages with customers including parents & children by phone & in person at the dojo.
• Responds to inquiries and requests for information by phone, email, & customer engagement application requiring knowledge of programs & events offered by Code Ninjas Stone Oak.
• Serves as an internal resource to Code Senseis on departmental and company procedures.
• Performs administrative & light sales duties associated with scheduling and coordinating meetings, customer tours and planning events.
• Oversees production and distribution of ninja award materials & internally created marketing materials for the dojo.
• Oversees office operations including, but not limited to, light cleaning & organization.
• Schedules, assigns (as applicable) and prioritizes workload by setting appropriate deadlines.
• *The company reserves the right to add or change duties at any time.

 JOB QUALIFICATIONS

• Education: Associate's degree
• Experience: 1-2 years of related experience

 SKILLS

• Excellent written and verbal communication
• Service orientation
• Administration
• Clerical
• Confidence & comfort with customer interactions

 WHAT WILL SET YOU APART

• Customer service or sales experience
• Experience with elementary or middle school aged children