Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

CRDN is a growing family business backed with the support of an international company. We put our customers and our family first. We specialize in the restoration of contents damaged by smoke, fire, or water loss. We are the industry leader providing this unique service. Our most important and valuable resource is the employee. We are a family owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication and organization skills.

Qualifications

· Proficient in Microsoft Office applications

· Must have A/R and Collections experience

· Three years’ experience in credit and collections work is required.

· Must possess excellent verbal and written skills.

· Customer service skills is a must

· Desire to continually learn & grow professionally

· Ability to work independently

Responsibilities

This work involves being part of a fast-paced, energetic team that values strong relationships with their customers, as well as open communication, and teamwork

· Will be responsible for the collection of payments from clients on behalf of the company

· Uses automated internal systems to identify and monitor overdue accounts.

· Prepare and send invoices and account updates to insurance companies for services provided

· Maintain professional and friendly relationships with customers while still collecting payments on time and in full

· Record cash, check, credit card, wire, EFT and other payment types into accounting software

· Performs administrative and clerical functions as needed

· Address and resolve client questions and issues

· Securely handle client data and payment information

· Provide regular, accurate reports of billing data

· Monitor outstanding balance against set credit limit and escalate when the limit is exceeded

· Maintain accurate records and notes

· Respond to daily account queries and inbound calls and settle customer disputes

Job Type: Full-time

Salary: $16.00 - $18.00 per hour

Benefits:

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Experience:

Accounts receivable: 1 year (Required)

Work Location: In person