CRM & MarTech Systems Manager

Taste Buds Kitchen - HQ

CRM & MarTech Systems Manager

Chester, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    CRM & MarTech Systems Manager

    The Science: GHL Execution, Absolute Data Precision, AI Search & Revenue Accountability

    The Opportunity

    We are a family-friendly start-up in hyper-growth mode, scaling from 18 to nearly 40 locations this year. We need a detail-obsessed CRM & MarTech Systems Manager who views marketing technology as a precision-engineered engine.

    This is a hands-on role for a true doer. You will single-handedly write, build, and optimize the automated systems powering our expansion. We don't need a passive platform administrator; we need someone who will take total ownership of our technology, connect the dots, and proactively figure out how to leverage our stack to drive measurable sales results. Your success is measured directly by the revenue and lead growth your engine generates.

    Key Responsibilities:

    GHL Automation & Execution: Single-handedly build, test, and maintain all workflows, triggers, and nurture loops in our master Snapshot environment. Manage absolute version control before pushing updates downstream to 40+ sub-accounts.

    Paid Ads & Agency Management: Act as the primary technical point of contact for our paid advertising agencies. Audit their tracking pixels, tags, and attribution scripts to ensure flawless data routing while holding them strictly accountable to ROAS and CPL targets.

    Web Infrastructure, Local Pages & Vendor Management: Serve as the primary point of contact for website vendors, hosting, and our outsourced developer. Own the technical backend, layout, and SEO deployment for our national site, franchise recruitment pages, and 40+ local location pages—ensuring all tracking pixels, landing page forms, and API pass-throughs function flawlessly to maximize lead capture.

    Location Provisioning & Handover: Launch foundational directory listings (Google Business, Apple Maps, Yelp, TripAdvisor) with accurate tracking links for new locations. Securely hand over profile access and train franchisees post-launch.

    AI Search & Local SEO: Execute technical local SEO, manage schema markup, and deploy Generative Engine Optimization (GEO) so our brand dominates map packs and AI search engines (Gemini, Perplexity).

    Data Auditing & CRO: Use GA4 and GTM to audit funnel performance daily. Continuously optimize website forms, conversion flows, and API pass-throughs to fix pipeline leaks, eliminate friction, and maximize lead capture.

    Franchisee Enablement: Train owners on navigating dashboards and managing local lead flow. Partner in a tight "Systems & Brand" pod with our Creative Manager—you own the engine, they fuel it.

    How We Measure Success:

    Sales Results: Measurable growth in unit-level sales and franchise bookings driven by your nurture loops and database reactivations.

    Execution Precision: Zero broken logic paths, unassigned leads, or "leaky buckets" across the tech stack.

    Onboarding Velocity: Swift, error-free technical setup of new locations (Snapshot deployment, directory setups, and developer coordination) within launch deadlines.

    Visibility Score: Dominant placement in local map packs and frequent citations in AI search answers.

    Who You Are & Qualifications

    Experience & GHL Expertise: 2–4 years of hands-on experience in marketing operations or growth operations. Requires 1–2 years of direct building inside GoHighLevel, with a deep understanding of custom values, triggers, conditional logic, and Snapshot architecture.

    The X-Factor: Unparalleled attention to detail and a proactive "figure-it-out" mindset. You don't wait for instructions; you actively audit data, test automation branches three times before launching, and build systems focused entirely on driving unit-level ROI.

    Technical & Vendor Prowess: Highly proficient with GA4, Google Tag Manager, and listing profiles. Proven capability to clearly map business logic and write clear technical requirements for developers and external agencies.

    Benefits & Perks

    Salary: $70,000 – $80,000 (based on experience).

    Hybrid: 2 days/week in our Chester, MD HQ; 3 days remote.

    Health & Wealth: Comprehensive Insurance + 401K with company matching.

    Balance: Unlimited PTO, family-first culture, and free cooking classes for your family!

    Impact: Directly influence the growth of dozens of local small business owners.

    Flexible work from home options available.