Job Description

Client Service Representative

Duration: 3+ month contract (potential to extend)

PAY: $16.50 

Location: Chicago, IL 60604 ONSITE

Duties and Responsibilities:

• Responsible for servicing clients and partners by responding to inquiries about the bank's products and services.
• Responds to the inquiries by providing the requested information, or referring the inquiry to the appropriate area for resolution.
• Researches and resolves inquiries to communicate resolution to the appropriate parties.
• This position will require various administrative tasks that include but are not limited to processing incoming and outgoing mail, scanning and imaging documents through a scanner, handling legal correspondence, filing and computer input of client/participant data relevant to client accounts.
• The candidate will be required to service calls from the retirees of our clients.
• This position is considered an essential role which is needed in the office.

QUALIFICATIONS:

• Customer Service Experience
• Handling inbound and outbound calls
• Bilingual is a PLUS
• High School Diploma/Equivalent

Company Description

Founded in 1994 as Computer Resource Solutions, The CRS Group is a privately held company with offices in Itasca, IL and downtown Chicago. CRSG provides staffing solutions to Fortune 500 companies by successfully managing their IT contingent workforce needs. We expanded our offerings to extend that same high-quality service to other business needs, including creative, marketing, finance, legal and HR.