Job Description
Position Summary The Part Time Teller will provide support and assistance to make sure superior service is provided. Conduct transactions with speed, accuracy and efficiency while meeting or exceeding service quality standards. Assure the financial service needs of everyone are done promptly, accurately, and courteously. Contribute to the growth of the bank by promoting and cross selling bank products and services.
Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
Portraying a positive company image and engaging in professional and friendly communications with customers
Processing transactions in person, by mail, telephone, fax, email
Assisting clients with account inquiries in a timely and accurate manner and performing all functions associated with account maintenance as requested including, but not limited to: personal and account data changes, address changes, and account closures
Assist with balancing vault, ATM, Night drop, and coin machine as assigned
Assist as needed with ATM/Debit card ordering and maintenance
Sets up, closes and balances teller station
Possessing and maintaining knowledge of all bank products, services, policies, and procedures
Must be flexible in availability for work schedule
Assisting with the opening/closing of the branch office, as necessary
Resolving and following-up on customer complaints and issues to provide and ensure the highest quality service
Possessing excellent communication skills with Branch Managers, co-workers and clients
Complete required BSA and other compliance training as assigned
Hours are M-F 11am-5:30 and Saturday 8am-12:00
Minimum Qualifications (Knowledge, Skills, and Abilities)